Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nishitha Dayananda

Melbourne

Summary

Proven track record in enhancing customer experiences and streamlining operations, demonstrated during tenure at IGA Grocery. Skilled in EFTPOS and exceptional verbal communication, consistently ensuring accuracy in financial transactions and fostering positive customer relationships. Achieved significant improvements in customer assistance and operational efficiency.

Overview

1
1
year of professional experience

Work History

Service Assistant

IGA Grocery
01.2024 - Current

• Helping the customers to find products in the store.
• Recording the amount of cash in the register at the end of shift.
• Ensured all the shelves were properly stocked.
• Maintaining knowledge about current sales.

Sales Associate

Jacqui E (Just Group)
11.2023 - 01.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Kitchen Hand and Waitressing

Charcoal Chicken
10.2023 - 12.2023


  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Taking orders from the customers.

Education

Master of Science - Information Technology

Deakin University
Melbourne, VIC
07.2025

Skills

  • Customer Assistance
  • Verbal and written communication
  • Kitchen Support
  • Hospitality
  • EFTPOS
  • Basic Computer Knowledge

Timeline

Service Assistant

IGA Grocery
01.2024 - Current

Sales Associate

Jacqui E (Just Group)
11.2023 - 01.2024

Kitchen Hand and Waitressing

Charcoal Chicken
10.2023 - 12.2023

Master of Science - Information Technology

Deakin University
Nishitha Dayananda