Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nishtha Chawla

Sydney,NSW

Overview

4
4
years of professional experience

Work History

Chef De Partie

Steersons Steakhouse
Sydney, NSW
07.2022 - Current
  • Prepared a variety of sauces from scratch according to recipes or customer requests.
  • Adhered to health and safety regulations while preparing food items in the kitchen area.
  • Worked closely with other chefs to coordinate meal preparation activities during busy shifts.
  • Assisted with menu planning activities by suggesting creative ideas for dishes based on seasonal ingredients.
  • Supervised and trained kitchen staff to ensure quality standards of food production.
  • Monitored food preparation techniques to ensure that high-quality products were served consistently.
  • Created cost estimates for new menu items by taking into account ingredient prices and labour costs.
  • Managed inventory levels by tracking sales, rotating stock and replenishing supplies as needed.
  • Maintained cleanliness in the kitchen area by washing dishes and wiping down surfaces after each shift.
  • Managed food usage with proper stock rotation to prevent spoilage.

Senior Customer Service Representative

Skechers
10.2021 - Current
  • Analyzed customer data to identify opportunities for upselling services.
  • Handled difficult situations with tact, diplomacy, and professionalism.
  • Tracked orders through shipping companies' websites until they reached their destination.
  • Managed incoming calls from customers while providing exceptional service.
  • Followed up with customers after purchases to ensure satisfaction.
  • Performed opening and closing duties such as counting money, organizing drawers, balancing tills.

Supervisor

Broaster Chicken
Sydney
06.2020 - 06.2022
  • Created new strategies for improving customer service standards within the organization.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Implemented quality control measures, significantly reducing error rates.
  • Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.

Education

Diploma of Hospitality Management - Hospitality

Salford College
01-2023

Certificate 4 in Commercial Cookery - Hosipitality

Salford College
08-2022

Skills

  • Dish preparation
  • Plating and presentation
  • Food presentation
  • Sanitation Practices
  • Kitchen Organization
  • Food allergy understanding
  • Team worker
  • Disciplined
  • Positive Attitude

Languages

English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Punjabi
Proficient (C2)
C2

Timeline

Chef De Partie

Steersons Steakhouse
07.2022 - Current

Senior Customer Service Representative

Skechers
10.2021 - Current

Supervisor

Broaster Chicken
06.2020 - 06.2022

Diploma of Hospitality Management - Hospitality

Salford College

Certificate 4 in Commercial Cookery - Hosipitality

Salford College

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Nishtha Chawla