Nisren Yousef
Chester Hill,NSW
Summary
To broaden my existing human resource business industry skills in a challenging and rewarding environment in addition to becoming a valuable member of a highly motivated and dynamic team of individuals who strive for excellence in their field. Detail-driven Compliance Officer focused on maximizing company compliance with applicable laws and standards. Knowledgeable about internal controls, process evaluations and procedural reviews. Detail-oriented Compliance Officer dedicated to improving policies and procedures in all business areas. Hardworking and driven with quality-focused and proactive approach. Bringing [Number] years of experience in [Industry].
Overview
10
10
years of professional experience
Work History
Senior HR Compliance Officer
Uniting NSW/ACT
01.2023 - Current
- Manage a small compliance team
- Conduct training of staff
- Run numerous daily reports
- Manage daily compliance report for the whole company of over 11,000 staff
- Liase with senior management and HRBP's
- Lodge compliance cases
- Manage large employment services ticket hub
- Maintaining privacy and confidentiality at all times
- Handle high volume of compliance cases and tasks
- Record information accurately and in a timely manner in the designated people system
- Lodge numerous cases via different compliance portals
- Ensure that processing deadlines are met with attention to detail and accuracy.
Claims Officer
Settlement Services International
01.2020 - 01.2022
- Lodging Employment and Education outcomes for the Disability Employment Services, Job Active and Parents Next Federal contracts
- Parents Next Participant fund reimbursements
- Wage Subsidy reimbursements (Federal Contacts)
- Employment Assistance Fund (Federal Contacts)
- Ongoing Support claim lodgements (Disability Employment Services).
Employment Consultant - Disability Employment Services
Settlement Services International
01.2018 - 01.2020
- Liaise with clients
- Caseload management
- Obtain vacancies that provide sustainable and positive outcomes for candidates
- Diary management - co-ordination and attendance of appointments with new and existing clients, as well as employers and management
- Post Placement support and ongoing support of clientele
- Reverse Marketing prospective employees
- Employer Engagement
- Support clients during and after employment
- Administration
- Reception duties
- Data entry
- Housekeeping duties
- Business Development.
Placement Consultant - Disability Employment Services
Max Employment
01.2015 - 01.2018
- Liaise with clients
- Caseload management
- Obtain vacancies that provide sustainable and positive outcomes for candidates
- Diary management - co-ordination and attendance of appointments with new and existing clients, as well as employers and management
- Post Placement support and ongoing support of clientele
- Reverse Marketing
- Employer Engagement
- Support clients during and after employment
- Administration
- Reception duties
- Data entry
- Housekeeping duties.
Education
Diploma Business Administration - Business Administration
Evocca College
Liverpool, NSW01.2016
Higher School Certificate -
Chester Hill High School
Chester Hill, NSW01.2009
Skills
- Optimistic & self-motivated
- Bilingual: English & Arabic
- Ability to promote integrated products and services
- Active listener and quick learner with excellent presentation and time management skills - able to prioritise and allocate work tasks
- Excellent Interpersonal skills including active listening skills and feedback skills
- Ability to work alone and in a team
- Uses initiative and implements ideas to further strengthen business development internally and externally
- Able to meet required time constraints and deliver results within deadlines
- Ability to work in an ever-changing environment and under pressure
- Compliance Monitoring & document review
- Auditing processes
- Compliance Reporting & training delivery
References
Available upon request
Timeline
Senior HR Compliance Officer
Uniting NSW/ACT
01.2023 - Current
Claims Officer
Settlement Services International
01.2020 - 01.2022
Employment Consultant - Disability Employment Services
Settlement Services International
01.2018 - 01.2020
Placement Consultant - Disability Employment Services
Max Employment
01.2015 - 01.2018
Diploma Business Administration - Business Administration
Evocca College
Higher School Certificate -
Chester Hill High School
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