Years of work experience
NITA PALMER-TAITE
Brisbane,QLD
Summary
Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean and safe work areas with diligent attention to important details. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
2
2
2
2
Years of study complete
3
3
Languages
Work History
Delivery Courier
NZ Post
- Liaised with dispatcher to schedule pick-up assignments
- Observed traffic laws and safety protocols to maintain driving record
- Evaluated traffic patterns, alternative routes and weather conditions to plan navigation
- Transported parcels according to schedule to meet delivery expectations
- Utilized handheld electronic devices to manage delivery and pick-up data
- Loaded supplies to facilitate scheduled assignments
- Operated company vehicle to transport deliveries between facilities.
- Enhanced delivery efficiency by optimizing routes and adhering to schedules.
- Reduced customer complaints by providing timely updates and maintaining clear communication throughout the delivery process.
- Ensured safe transportation of packages with careful handling and secure storage methods.
- Maintained accurate records of deliveries, promptly addressing any discrepancies or issues that arose.
- Assisted with warehouse organization, effectively managing inventory and ensuring proper stock levels for smooth operations.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
Security Guard
Red Badge Security
- Contributed to total building security, effectively distributing resources to cover all access points and building areas
- Defused conflicts and security issues through effective de-escalation and crisis management techniques
- Warned persons of rule infractions or violations and apprehended or evicted violators from premises
- Helped guests sign in upon arrival and sign out when exiting premises
- Secured building against unauthorized access and conducted regular patrols
- Used radio and other communication devices to keep in regular touch with other security guards and controller
- Manned entrance and exit posts and checked authorization for personnel and visitors.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Reduced incidences of theft by implementing effective access control measures.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
Retail Assistant
The Warehouse
- Assisted with customer queries in-store and by phone
- Kept store clean, tidy and free from hazards
- Greeted arriving customers and delivered exceptional customer service
- Resolved customer complaints professionally, maintaining a positive brand image.
- Collected cash payments and processed credit card transactions
- Issued refunds for damaged, non-functional and unwanted items
- Backed up team members by searching store room for requested items.
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
Retail Assistant
Salvation Army
- Folded and bagged retail purchases to assist sales person
- Kept store clean, tidy and free from hazards
- Collected cash payments and processed credit card transactions
- Assisted with customer queries in-store and by phone
- Maintained strong knowledge of all available products and services
- Prepared merchandise for sales floor and tagged items with correct pricing information
- Greeted arriving customers and delivered exceptional customer service.
Live-In Caretaker
Private Household
01.2017 - Current
- Cooked meals and provided companionship
- Accompanied patients for medical checkups and tests
- Changed sheets, ran errands and managed laundry
- Engaged in leisure activities to develop friendships and support emotional wellbeing.
- Enhanced client comfort by providing personalized care and attention to their daily needs.
- Maintained a clean, safe, and organized living environment for clients through thorough housekeeping tasks.
- Assisted clients with mobility issues, ensuring their safety and independence within the home.
- Managed medications, administering them on time and accurately according to prescribed schedules.
- Provided companionship to clients, engaging in meaningful conversations and activities.
- Managed household finances such as bill payments, budgeting, and tracking expenses related to client care.
- Provided transportation services for clients including medical appointments, social outings, shopping trips as needed.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Education
No Degree - Beauty Therapy
Beauty Courses Online
Online07.2024
Diploma in Psychology -
Toi Ohomai
Tauranga, Bay of Plenty12.2020
NCEA level 4 -
Toi Ohomai
Tauranga, Bay of Plenty12.2019
NCEA Level 2 -
Otumoetai College
Tauranga, Bay of Plenty12.2018
Skills
- Client Transportation
- Needs Assessment
- Progress Tracking
- Schedule Maintenance
- Housekeeping
- Clear Communication
- Household Cleaning
- Fast Learner
- Client Records Management
- Safety protocols
- Route planning
- Adaptability
- Reliability
- Stress management
- Time management
- Self-motivation
- Attention to detail
- Punctuality
- Professionalism
- Tech-savviness
- Customer service
- Load organization
- Problem-solving
- Multitasking
- Excellent Driving Skills
- Relationship Building and Rapport
Languages
Maori
Native or Bilingual
Turkish
Elementary
Spanish
Elementary
Timeline
Live-In Caretaker
Private Household
01.2017 - Current
Delivery Courier
NZ Post
Security Guard
Red Badge Security
Retail Assistant
The Warehouse
Retail Assistant
Salvation Army
No Degree - Beauty Therapy
Beauty Courses Online
Diploma in Psychology -
Toi Ohomai
NCEA level 4 -
Toi Ohomai
NCEA Level 2 -
Otumoetai College
Quote
Often you have to rely on intuition.
Bill Gates
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeWork Location
RemoteHybridOn-SiteImportant To Me
Company CultureWork-life balanceAdditional Information
I am 22 years old and I am now in the position where I can now search for work. In the last 9 years I have been my mothers main carer, which meant I was never able to seek a job as I was always tending to her needs. Due to this it shows a larger gap between my work experience, I unfortunately lack the work experience other people my age obtain. Although I have definitely acquired many different life skills doing this, such as having my first aid certificate for many consecutive years. I'm ready to get out into the workforce and apply my skills to a company willing to give me a chance to show my impeccable work ethic.
Interests
Singing
Going to the beach
Cars
Sports
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