Summary
Work History
Education
Skills
Languages
Timeline
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Nitasha

St Albans,VIC

Summary

Personal Attributes: Experienced and dedicated individual with strong believe in my abilities and skills. Searching for an opportunity to serve an organization by giving my 100% everyday. Flexible Comfortable in working for long hours. Quite flexible with shift timings (day and night). Prepared for doing a wide variety of tasks as per the job requirement. Customer service approach I love to accept the challenging situations at workplace and find an effective solution. I have patience to hear to the customers' issues and satisfy them by resolving all their queries. Proactive professional with 3 years of work experience and a proven knowledge of in-store promotions, inventory control and loss prevention. Aiming to leverage my abilities to successfully fill storeperson role at your company. Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals. Hard worker experienced in problem-solving, service and time management. Aiming to leverage my abilities to successfully fill the customer service representative role at your company.

Work History

Store Person

Reliance Mart
Punjab, India
  • Operated machines and handling equipment to lift, place, and remove goods on high levels
  • Operated computers to obtain details of the location and quantity of items in stock
  • Prepared and packaged orders for shipment, ensuring items are securely packed to prevent damage
  • Organized and labeled inventory for easy access and tracking using inventory management software
  • Collaborated with team members to resolve any issues or discrepancies in inventory and shipments
  • Handled customer inquiries and requests for product information or stock availability
  • Implemented and maintained a clean and organized warehouse to enhance operational efficiency
  • Sorted merchandise according to pricing and location at store
  • Assisted in receiving, storing, and distributing materials and products within the warehouse
  • Ensured standards for quality, customer service, and health and safety are met.

Customer service assistant

D Mart
Punjab, India
  • Greeted customers entering the store to ascertain what each customer wanted or needed
  • Worked as a team member performing cashier duties, product assistance, and cleaning
  • Provided an elevated customer experience to generate a loyal clientele
  • Answered product questions with up-to-date knowledge of sales and store promotions
  • Contacted customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments
  • Scheduled both local and long-distance customer deliveries
  • Understood customer requirements so as to provide appropriate clarifications and solutions
  • Completed various cash and credit transactions using electronic cashier system
  • Keyed in and scanned the price of the merchandise to determine total of the groceries.
  • Greeted customers in a friendly manner and assisted with their inquiries.
  • Assisted customers over the phone, providing helpful information regarding products and services.
  • Resolved customer complaints promptly and professionally.

Education

Bachelor of Science (Biotechnology) - Animal Science

VNSGU
07-2023

Skills

  • Policies and Procedures
  • Product Signage and Labeling
  • Customer Service
  • Time Management
  • Customer Needs Assessments
  • Multitasking and Organization
  • Management Training
  • Verbal and Written Communication
  • Stocking and Replenishing
  • Focus and Follow-Through
  • Customer Order Fulfillment
  • People Skills
  • Inventory Management
  • Team Goals
  • Checking Paperwork
  • Picking orders
  • Barcode scanning

Languages

  • Hindi
  • Advanced English

Timeline

Store Person

Reliance Mart

Customer service assistant

D Mart

Bachelor of Science (Biotechnology) - Animal Science

VNSGU

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Nitasha