Jenisha Balami
Auburn,NSW
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
1
1
year of professional experience
Work History
Shift Supervisor
Awafi Charcoal Chickens
06.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Completed cash and credit card transactions accurately using POS software.
Supervisor
Bakery Department
07.2022 - 04.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Manage Baking,Cooking,Packing and Delivery.
- Record keeping of total sales and deliveries.
Education
Bachelor of Childcare - Childcare
Macquarie University
Sydney, NSW06.2024
Skills
- Speaking
- Team Member Motivation
- Monitoring
- Hospitality Management
- Microsoft SharePoint
- Cash Handling Expertise
- Microsoft Excel
- Labor and Food Cost Control
Languages
English
Professional Working
Nepali
Native or Bilingual
Hindi
Professional Working
Timeline
Supervisor
Bakery Department
07.2022 - 04.2023
Shift Supervisor
Awafi Charcoal Chickens
06.2022 - Current
Bachelor of Childcare - Childcare
Macquarie University
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