Kritima Banjara
Darwin,NT
Summary
Competent and detail-oriented Accounting Assistant well-versed in accounts payable and receivable management, financial forecasting, budgets, and payroll. Talented in identifying and correcting errors for impeccable accuracy. Committed to achieving team objectives and driving company development. Proactive communicator with solid foundation of trustworthy and dependable performance. Possess specialized skills in software applications for accounting, regulatory compliance, and financial reporting. Excel at analytical thinking, problem-solving, and time management which significantly contribute to achieving accuracy and meeting deadlines in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Administration and Accounting Clerk
Bredlee enterprises
Darwin, Northern Territory
10.2022 - Current
- Processed invoices and maintained accurate records for financial transactions.
- Assisted with payroll preparation and employee expense reimbursements using Xero and MYOB.
- Reconciled monthly bank statements to ensure alignment with company accounts.
- Prepared financial reports to support management decision-making processes.
- Utilized accounting software to update and track financial data effectively.
- Resolved customer inquiries regarding bills and payments.
- Processed both outgoing and incoming payments and invoices.
- Maintained up-to-date accounts receivable records and coordinated monthly billing activities.
- Provided support to the Accounts Payable department as needed.
- Verified accuracy of vendor invoices against purchase orders before entering into system for payment processing.
- Performed daily general ledger entries to record financial transactions accurately.
- Prepared monthly and year-end closing statements, financial documents, and invoices.
- Tracked accounting information accurately, resulting in significant reduction in financial discrepancies.
- Reconciled bank statements to ensure accuracy of financial records.
- Provided product information and recommendations to enhance customer experience.
- Handled customer complaints and escalated complex issues appropriately.
- Maintained knowledge of company policies and procedures for accurate support.
- Established trustful relationships with customers through effective communication skills.
- Answered customer inquiries via telephone, email and face-to-face contact.
- Handled escalated customer complaints and disputes in a professional manner.
Customer Service Representative
Mcdonalds Australia
Darwin, NT
02.2022 - 09.2022
- Processed customer transactions accurately and efficiently at retail checkout.
- Assisted customers with product inquiries and provided recommendations.
- Managed cash register operations and maintained cash drawer integrity.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Greeted customers and provided friendly customer service.
Barista
food depot
03.2021 - 12.2021
- Prepared high-quality coffee beverages using espresso machines and grinders.
- Maintained cleanliness and organization of the coffee station and dining area.
- Provided exceptional customer service, ensuring a welcoming atmosphere for patrons.
Housekeeping Supervisor
Novotel hotel
Sydney
01.2019 - 02.2020
- Supervised housekeeping team to maintain cleanliness and organization throughout hotel.
- Trained staff on proper cleaning techniques and safety protocols.
- Inspected guest rooms and common areas for quality assurance and cleanliness standards.
- Developed cleaning checklists to streamline daily tasks for staff efficiency.
Education
CERTICATE - Taxation
HR BLOCK
06-2025
Certificate - Account Adminstration And Payroll
CAREER ACADEMY
02-2025
Certificate - Business Essential With MYOB
Career Academy
02-2025
Master of Science -
Federation University
08-2021
Skills
- Payroll administration
- Financial reporting
- Bank reconciliation
- Team collaboration
- Time management
- Strategic planning
- Invoicing
- Cash flow management
- Customer service
- Data analysis
- Business administration
- Mail handling
- Schedule & calendar planning
- Business correspondence
- Excel spreadsheets
- Administrative support specialist
- Meeting planning
- Business writing
References
References available upon request.
Timeline
Administration and Accounting Clerk
Bredlee enterprises
10.2022 - Current
Customer Service Representative
Mcdonalds Australia
02.2022 - 09.2022
Barista
food depot
03.2021 - 12.2021
Housekeeping Supervisor
Novotel hotel
01.2019 - 02.2020
CERTICATE - Taxation
HR BLOCK
Certificate - Account Adminstration And Payroll
CAREER ACADEMY
Certificate - Business Essential With MYOB
Career Academy
Master of Science -
Federation University
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