Kritima Banjara

• Managed NDIS participant accounts, ensuring accurate records and compliance with NDIS guidelines
• Coordinated services and supports in line with participant plans and funding
• Prepared, reviewed, and monitored service agreements and budgets
• Liaised with participants, families, support coordinators, and service providers
• Processed NDIS claims and invoices, ensuring timely and accurate payments
• Tracked funding usage and provided updates to participants and management
• Ensured all documentation met NDIS quality and safeguarding requirements
• Responded to participant enquiries and resolved account-related issues

Travel arrangements

• Completed and processed travel forms for team members travelling to community locations
• Coordinated travel documentation in line with organisational policies
• Provided general administrative support to the team
• Maintained accurate records and ensured timely submission of forms

Meeting agenda

• Arranged meeting agendas and distributed to relevant team members

Payroll duties

• Assisted with payroll processing for staff
• Collected and verified timesheets for accuracy
• Entered payroll data into payroll systems

Continence aids

• Managed continence product orders for participants and maintained records

• Processed invoices, payments, and maintained accurate financial records
• Assisted with payroll and expense reimbursements using Xero and MYOB
• Reconciled bank statements and updated general ledger entries
• Prepared basic financial reports and supported month-end processes
• Responded to customer enquiries regarding billing and payments