Nitika

For the Client TK MAX - Heidelberg:

• Doing high dusting of the air vents and ceilings.
• Dusting the shelves and cloth racks from top to bottom.
• Cleaning the changing rooms, mirrors, staff kitchen and washrooms.
• Changing bin liners and doing mopping & sweeping.

In Household cleaning:

• Cleaned rooms, Kitchen, Dinning area, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, balcony and other areas of the house so that health standards are met.
• Sorting the closets as per the requirements.
• Moved and arranged furniture and turned mattresses.
• Disinfected equipment and supplies used germicides and steam-operated sterilizers

• Serving the walk-in customers towards the service counter
• Taking Drive through orders and managing cash-in
• Preparation of the drinks and deserts
• In store job responsibilities (Restocking, cleaning etc).
• Managing food presenting and packing
• Preparing cafe drinks and food

• Preparing the sandwiches/salads as per customers choices
• Handling the walk-in customers
• Daily Store Closing (Managing the stock and cash)
• Restocking the Veggies, sauces and meats
• Bread and cookie preparation as per the stock requirements
• In store management(Cleaning, customer serving, restocking, preparation of veggies and meats).

• Supplier Relationship Analyst: Client - Wella
• To place orders for Wella clients on vendor’s portal and track the PO’s
• To deal with Service Now/ DaaS team requests in terms of Accenture quotes and PO’s
• To address and resolve clients’ queries with regards to their Purchase Orders
• To upload Accenture quotes on SharePoint
• Monitor the existing contracts between Wella client and the Supplier and create various documents and reports out of it Eg: Dashboards, Contract overview docs, Delivery packs and CRD’s
• Organize review meetings with the suppliers to improve the monthly performances
• Designing the Process flows so that smooth implementations can be done
• On boarding the suppliers on the Wella Portal
• Monitor the contract renewals and updating the Escalation matrix of the suppliers.

• Procurement Buyer: To convert a purchase request into a purchase order by doing the complete due diligence and taking all the necessary steps while processing a request
• To reach out to stakeholders for various documents like – quotation, contract/SOW and sourcing per the threshold
• To check vendor contact details and PO balance in PeopleSoft
• Get the approval flow adjustment done by Ariba support team to expedite the purchase requests
• To assist LOBs creating a requisition in Ariba through screen sharing or over the call
• To respond to the line of Business & Vendor queries related to payment status, purchase orders through emails & calls
• To assist invoice approver to approve the invoice in Ariba
• To work on match exception cases encountered on a Purchase order and the invoices submitted against them
• Responsible for making Ariba Queue in order to assign work to the team
• To lead weekly connects for sharing process updates as well as addressing team queries/doubts pertaining to process
• To go on weekly call with clients to seek clarity on various topics
• To maintain reference documents like – supplier wise exception sheet, threshold sheet, contact list etc
• Responsible to send process updates through SharePoint
• To prepare various reports – MPR, Adherence audit data, Accuracy report
• To do weekly audits of the requisitions processed by team
• Responsible for email governance for team
• Also, handles escalation emails.

• Provided E-mail support to North America region
• Communicated clearly with both internal and external customers
• Maintained focus on the customer issue in a fast-paced environment
• Took ownership to resolve challenging customer issues and escalated when necessary
• Effectively prioritized work time to ensure productivity and department standards.

• Making report on status of cases to share will all relevant departments
• Maintaining the status report for applications on daily basis
• Deciding the schedule for courses
• Interacting with the required team at the time of publishing report and making status if any issue or delay occurs
• Career counseling students and interested applicants through e-mails
• Maintaining 24 Hour SLA’s- Service-level agreement and TAT- Turnaround time
• Tracking status on application (UCAS & I-Apply - Software)
• Assessing applications from different countries and making admission decisions
• Particularly dealing with Europe, Russia, Central-Asia America, Brazil, New-Zealand, West-Indies and Canadian applications
• Managing agent-Student relationships
• Representing the university in education fairs
• Meeting and recruiting students through education fairs.

• Work independently with applicants to define concepts and under direction of senior management
• Drive and challenge business units on their assumptions of how they will successfully execute their plans
• Delivering Service Levels in accordance with Client specifications with Optimization of Costs
• Coordinate the entire end-to-end process from scoping of the project to delivery to client
• Co-coordinating among different internal/External Dept
• Of FIC to deliver the project/Circuit/CPE as per the date promised to the customer
• To perform the following task to be able to meet client/Customer expectations and deliver the project successfully: Processing and ongoing management of all orders for each site within the Project
• This activity will include the day to-day management of the different internal systems
• Processing any associated orders for project related activity
• This processing activity would cover kit order processing and resource order processing to the relevant Order Management Team within FIC Global Services
• The Management of a Project Rollout Plan, (PROP), which will contain all the necessary information that will be received once those orders are processed
• Such information will include the order confirmation references and the associated deliverydates
• The Continued Management of the PROP throughout the life of the Project
• These activities will predominantly be the updating of the PROP as kit and resourcing information is received via the FIC Management teams
• Liaison between the business units, technology teams and support teams
• Successfully engaged in multiple initiatives simultaneously
• Periodically review status reports of projects
• Prepare and maintain management presentations and MIS reports.