Skilled electronics professional with three years of experience and strong knowledge in electronics, circuitry, and diagnostics. Proficient in the design, development, repair, and testing of payment terminals (TYRO, IWL-250, MOVE 5000 – ANZ, CBA, WESTPAC, SUNCORP) and public transport systems, including Vix tram products, Myki devices, and train ticketing systems (FPDM, FPDG, BDC, TDC, QTEM Cobra Readers), with Level-3 soldering expertise. Experienced in testing caravan components like AC units, Truma (Germany) heaters, antennas, and MyCoolman fridges for performance, durability, and off-grid capability. Skilled in analyzing technical issues and delivering efficient, real-world solutions.
Understanding technical problems effectively through proper analysis, evaluation, and diagnosis.
Providing reliable and prompt technical service and support on our product range.
Collaborating with technical, sales and operations teams to resolve issues
Evaluating products for warranty, upgrades, repairs, replacements and returns, accurate recording of data in the ERP system, and assisting with inventory management of returns, repairs, and spare parts
Undertake product repairs promptly and professionally.
Supporting customers through onsite product installation training, repair assistance, product testing and troubleshooting, phone enquiries and technical support.
Visiting customers, prepare field reports and conduct scheduled product installation audits to identify the training needs of our major customers
Preparing timely and accurate reporting of field failures, customer visits and customer audits, to ensure failures modes, causes and rectification actions are captured to support business reporting on product reliability.
Project Name : VOICE AIDED SYSTEM FOR DEAF AND DUMB PEOPLE
Tools & Technologies used : EMBEDDED C/ASM, KEIL COMPILER
Team size : 3
Description :
This project is mainly developed for Deaf and Dumb People who
express their feelings. Our goal is to design a glove which has sensors to translate the movements of the fingers to words. Depending upon the movement of the finger the required thing is displayed in LCD. This
method ensures effective communication.
Build glove sensor circuit for each finger. Sew sensors onto glove to more accurately detect the bending and movement of the fingers. Send the output of sensor circuit to signal condition unit for parsing the finger positions. The signal condition unit inputs the hand position to Microcontroller unit (MCU) which translates to ISL using an
efficient matching algorithm.