Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nitin Parkhani

183 Ferntree Gully Rd Mount Waverly ,VIC

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Motivated professional with extensive experience in customer service, sales and administrative tasks. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

1
1
year of professional experience

Work History

Cashier

KFC Restaurant
Chennai, Chennai

As this was a part-time position I,

Efficiently managed cash transactions with accuracy and integrity, ensuring balanced cash drawers at the beginning and end of each shift.
Provided exceptional customer service by greeting patrons, answering inquiries, and resolving concerns promptly and courteously.
Processed customer orders accurately and efficiently, utilizing the Point of Sale (POS) system, while adhering to company protocols and standards.

Administrative Assistant

Freshworks
07.2022 - 06.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Created and maintained databases to track and record customer data.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Sales Coordinator Intern

Jobathon.ai
01.2022 - 06.2022
  • Conducted quality assurance and performance audits.
  • Accomplished tasks according to direction and instructions.
  • Communicated messages, thoughts and ideas.
  • Gathered and examined information from multiple sources.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Sorted and organized files, spreadsheets, and reports.
  • Completed research, compiled data, updated spreadsheets, and produced timely reports.
  • Explored new technologies and approaches to streamline processes.

Education

Masters Degree - Business Information Technology

RMIT University
Melbourne, VIC
05.2025

Bachelor of Science - Management Information Systems

SRM College of Science And Humanities
Chennai , Tamil Nadu , India
03.2023

Skills

  • Excel Spreadsheets
  • PC Proficiency
  • Sales Plan Implementation
  • Account Balancing
  • CRM Software
  • Records Management Systems
  • Workers' Compensation Knowledge
  • Customer Service
  • Back Office Operations
  • Report Analysis
  • Mail Management
  • Time Management
  • Office Management
  • Business Planning
  • Database Administration
  • Team Bonding
  • Risk Management
  • Microsoft Office
  • Self Starter
  • Customer and Client Relations

Timeline

Administrative Assistant

Freshworks
07.2022 - 06.2023

Sales Coordinator Intern

Jobathon.ai
01.2022 - 06.2022

Masters Degree - Business Information Technology

RMIT University

Bachelor of Science - Management Information Systems

SRM College of Science And Humanities

Cashier

KFC Restaurant
Nitin Parkhani