Nitin Kapoor

As a Salesforce Presales Technical Architect, you served as the bridge between business requirements and technical solutions. You were responsible for crafting robust, scalable Salesforce architectures in your previous roles and guiding clients through the technical dimensions of their digital transformation. You are highly experienced in driving pre-sales initiatives for Salesforce projects, you also excel in responding to RFPs, RFQs, proposals, and RFIs with detailed effort estimations, resourcing, pricing, timelines, and feasibility/ Salesforce product fit analyses. You have also provided strategic advisory and lead end-to-end Salesforce implementations, managing stakeholder and client engagements while delivering innovative solution and architecture designs. Your role involved a blend of technical expertise, strategic consulting, and client engagement to ensure that proposed solutions not only meet business needs but are also technically sound and sustainable. Additionally, you had author comprehensive functional and architecture design documents and conducted organizational health checks to ensure optimal system performance and continuous improvement. In addition, you have also got an extensive technical background involving below activities at my roles:

• Proven ability to design and implement robust, scalable Salesforce Solutions. Strong focus on team collaboration and delivering impactful solutions.
• Skilled in system analysis, cloud computing, and software development. Known for adaptability and ensuring project success amidst evolving requirements.
• Proven track record of leading cross-functional teams to deliver secure and optimized systems. Demonstrated expertise in system integration and cloud-based solutions.
• Having an extensive 15+ years of experience in the field of IT applications development in the domain of Banking, Health, Automotive, Telecom, Utility, Financial Services, Retail and Insurance Industry Solutions (BFSI).
• Over 11 years of experience in developing system solutions based on cloud platforms like Salesforce.com CRM, Force.com, Service cloud, Sales cloud, Community cloud, Marketing Cloud.
• Proficiency in analyzing business needs and proposing best fit IT solution for the same. Also served as an advisor on various projects for analyzing gaps and providing technical solutions based on the review to overcome all the possible Gaps/Issues. Worked on multiple Salesforce projects. Roles performed include analyzing requirements, System and Architecture designing, Solution design and implementation, Application development, System Stabilization and Solution Optimization and Resource Management. Worked with Atlassian Jira, Bitbucket, Jenkins and other agile development tool sets
• Experienced with designing and implementing complex IT architectures. Utilizes advanced knowledge in system integration to streamline operations and enhance security. Track record of driving innovation through effective team collaboration and problem-solving
• Experience in gathering business requirements from the client and translates them into technical tasks for the team, supervising deployment, providing active support for issues raised during implementation and ensuring that all work is completed on time and within specified parameters.

• Salesforce Certified Sales Cloud Consultant
• Salesforce Certified Service Cloud Consultant
• Salesforce Certified Platform Developer 1 (PD 1)
• Salesforce Certified App Builder
• Salesforce Certified Administrator
• Sun Certified Java Programmer (SCJP)
• Sun Certified Web Component Developer (SCWCD)
• Axway Certified API Management Administrator

• Salesforce Technical Architect, NTT Data, Melbourne, Australia, 06/2019 - Present, Mainly involved in the presales work for NTT data for responding to RFPs, RFQs and other client proposals with detailed solution design, effort estimates and other technical queries., Producing artifacts that express strategy, technical knowledge, and process in easily understood terms for technical teams and stakeholders alike., Designing solution for various salesforce projects, identifying business requirements and communicates these requirements to the project team in the form of High-level Solution design document (HLD)., Conducting fit gap analysis and directs solutions based on review., Gathering business requirements by attending workshops with multiple stakeholders., Served as an advisor on various projects and provides support to the team for issues raised during implementation., Working closely with business and IT leaders to drive innovative solutions (including out of box solutions) to complex business needs., Ensuring all work is completed on time by the team and within specified parameters.
• Senior Technical Consultant, NTT Data, Melbourne, Australia, 07/2018 - 06/2019, Develops and designs custom web service implementation and manages team deliverables., Implemented and supported large scale, complex solutions, and integrations of Salesforce with other platforms and technologies like tableau, Conga Composer, DocuSign, Identity provider., Designed and deployed custom tabs, custom objects, Components, Visual force Pages, Validation rules, Duplication rules, Assignment rules, Approval process, Auto-response rules for automating business logics for one of the major Singapore based utility client., Implemented CyberSource payment gateway integration with salesforce using REST based APIs for streamlining payments., Worked on Scheduled Apex, Queueable, Platform events, Canvas (iframes) for other integration projects., Provide hands-on, expert-level technical assistance to developers and as necessary., Supervising deployments on various environments like SIT, UAT, Production.
• Technical Lead, Mindtree, Pune, India, 12/2016 - 07/2018, Responsible for gathering technical requirements from the client and getting it implemented from the offshore team., Responsible for handling a team of 8 people., Have to create the design approach of user stories from the technical design document and updating the jira with same., Involved in sprint planning and then delegating tasks to the team, analyzing the development efforts and making sure that the task is completed on time., Doing code review of the team members for quality deliverables., Attend daily meetings with the client to update the project status and progress., If client is having any queries or concerns, I am the Point for contact., Need to make sure make sure that the project deliverables are align with monthly release cycle.

• Passport Number: Ready
• Date of Birth: 03/26/88
• Visa Status: Australian PR