Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

NITINN SHHARMA

Sydney,NSW
NITINN SHHARMA

Summary

Customer-facing professional with 10+ years of experience managing live conversations, setting expectations, and driving follow-through in high-pressure environments. Background includes logistics leadership, team supervision, and frontline communication where outcomes, timelines, and accountability matter. In leadership roles with NSW Health and Visy Logistics, served as the central communication point between multiple stakeholders - qualifying urgency, handling objections, prioritising outcomes, and locking in next actions daily. Currently transitioning into remote high-ticket sales with formal training through Remote Sales Institute, with a clear progression path from Appointment Setter to Closer.

Results-driven Fleet Manager with relevant experience in coordinating large fleets of vehicles, managing drivers, and ensuring compliance with safety regulations. Strengths include strategic planning, budget management, and excellent communication skills. Instrumental in improving fleet efficiency and reducing operational costs through careful oversight, proactive maintenance scheduling, and effective driver training programs.

Managing the freight movement ofupto 2 million dollars every day

Overview

15
years of professional experience
4
years of post-secondary education

Work History

Visy Logistics

Fleet Manager
07.2024 - Current

Job overview

  • Primary communication point for ~20 drivers and operations leadership
  • Allocate and manage ~40 delivery runs per day
  • Handle high-volume inbound calls involving delays, reschedules, and service conflicts
  • Control conversations under pressure and secure clear next actions

NSW Health

Team Leader / Leading Hand
12.2023 - 06.2024

Job overview

  • Led a team of 10 drivers servicing 5 major public hospitals
  • Managed urgent changes, staffing coverage, and stakeholder communication
  • Maintained calm, authoritative communication in time-critical situations

Grace Removals

H.R. Truck Driver / On-Site Supervisor
10.2019 - 08.2020

Job overview

  • Primary customer contact on-site for high-stress, time-sensitive jobs
  • Managed objections, delays, and changing expectations in real time

Australia post
Sydney

Owner/Operator
02.2013 - 08.2019

Job overview

  • Managed daily operations of postal services and retail sales.
  • Oversaw staff training and development to enhance service delivery.
  • Implemented efficient inventory management practices for stock control.
  • Ensured compliance with safety regulations and company policies.
  • Developed customer engagement strategies to improve satisfaction levels.

Baiada Poultry

Supervisor
06.2011 - 01.2013

Job overview

  • Primary customer contact on-site for high-stress, time-sensitive jobs
  • Managed objections, delays, and changing expectations in real time

Education

Remote Sales Institute (RSI)

High Ticket Sales Training from Qualification & discovery, Objection handling, Call structure and conversational control, CRM workflows and pipeline discipline
01.2026 - current

University Overview

  • Completed training in Remote Sales and Appointment Setting
  • Learned lead qualification, objection handling, and discovery-based conversations
  • Hands-on practice with CRM tools, call scripts, and follow-up systems

Australian Property Mastery With PK Gupta

Formal Property Acquisition Education from deal analysis, due diligence, negotiation, purchasing without the use of a buyer's agent
02.2022 - 01.2023

University Overview

  • Independently purchased investment properties without using buyer’s agents.
  • Conducted thorough due diligence including market research, yields, and risk assessment.
  • Analysed suburb growth drivers, comparable sales, and rental demand.
  • Negotiated directly with agents to secure value-driven property deals.

Holmes College Sydney

Diploma In Hospitality And Management from Diploma of Hospitality And Management
08.2009 - 04.2012

University Overview

Skills

  • Appointment setting fundamentals
  • Qualification & discovery conversations
  • Objection handling
  • Expectation management
  • High-volume phone communication
  • Stakeholder management
  • Scheduling Handling freight upto 2 milloin dollars every day
  • Prioritisation
  • Follow-up
  • Clear progression mindset
  • effective communication
  • customer relationship management
  • time management

Timeline

Remote Sales Institute (RSI)
High Ticket Sales Training from Qualification & discovery, Objection handling, Call structure and conversational control, CRM workflows and pipeline discipline
01.2026 - current
Fleet Manager
Visy Logistics
07.2024 - Current
Team Leader / Leading Hand
NSW Health
12.2023 - 06.2024
Australian Property Mastery With PK Gupta
Formal Property Acquisition Education from deal analysis, due diligence, negotiation, purchasing without the use of a buyer's agent
02.2022 - 01.2023
H.R. Truck Driver / On-Site Supervisor
Grace Removals
10.2019 - 08.2020
Owner/Operator
Australia post
02.2013 - 08.2019
Supervisor
Baiada Poultry
06.2011 - 01.2013
Holmes College Sydney
Diploma In Hospitality And Management from Diploma of Hospitality And Management
08.2009 - 04.2012
NITINN SHHARMA