Nitish Gupta
Melbourne,VIC
Summary
Dynamic Enterprise and Solution Architect with a proven track record of leading complex transformation programs across diverse industries, delivering award-winning solutions that drive significant business value. Expertise in simplifying and transforming business and IT architecture to enhance user experience, streamline processes, and reduce operational costs through reusable solutions and cross-initiative synergies. Skilled in formulating strategic roadmaps that align organizational vision with departmental objectives while identifying early business opportunities to ensure successful program delivery. Adept at managing enterprise architecture practices and governance frameworks, providing comprehensive assurance through design and architecture oversight to support sustainable growth and innovation.
Overview
21
21
years of professional experience
3
3
Awards
14
14
Industries
50
50
Projects
Work History
Corporate Enterprise/Business/ERP/Solutions Architect
Australian Digital Health Agency
01.2025 - Current
- Architect responsible for designing solutions across a variety of platforms and applications for Corporate IT.
- Led the ERP discovery project as a Business, Enterprise, and SAP Architect, supporting leadership in formulating options analysis for ERP deployment and support services.
- Lead Corporate Systems EA, managed the Ideation and Initiation phases (including the formulation of business cases) of 7+ large, medium, and small projects across both departments, including developing business cases for initiatives like ERP Discovery, Communities Platform, Technology Reference Manual, Travel Management uplift, HR Analytics, Digital Health Library, etc.
- Uplifting travel management business processes and technology solutions.
- Uplifting Labor Hire Contractor business processes and technology solution.
- Assessing HR analytics solutions, collaborating with Information & Analytics Architecture teams.
- Assessing solution options for the Digital Health Library project.
- Collaboration with the Information Management team for records and information management strategy and roadmap.
- Product owner for the Enterprise Architecture tool LeanIX, including the plan and vision for the tool; leading to implementation, socialization, and proliferation of LeanIX into the Agency to support other use cases, like AI Register, Business Capability maturity assessment, project status reporting, etc.
- Utilized LeanIX as a central tool for project and BAU activities to capture information related to business capabilities, applications, interfaces, data objects, projects, and data flows.
- Championed Enterprise Architecture practice uplift initiatives and discussions within the department (including Architecture Principles across all disciplines and ensuring their application in Agency processes).
- Worked toward drafting the Corporate Enterprise Architecture Terms of Reference.
- Chaired and managed the Corporate IT Architecture Assurance Review Group (CITAARG), presented topics to the Technical Steering Committee (like ARB), and influenced process improvements to uplift the efficiency and outcomes of these forums.
Volunteering
Isha Foundation
07.2024 - Current
Enterprise/Solutions Architect
Department of Health Victoria
01.2023 - 03.2024
- Architect responsible for designing solutions across a variety of platforms & applications across Department of Health (DOH) and Department of Families Fairness & Housing (DFFH).
- Supported Victorian governance boards like VSB, PSAC etc to formulate Business and IT strategies across the state.
- Managed Architectural aspects of 20+ Product Suites and COTS applications including SAP, SuccessFactors, Oracle, Aconex, Axiom, TRIM, ServiceNow, Qualtrics, Survey Monkey, Capital Management and Payment Modelling systems, Navigo Org Manager, Microsoft Co-pilot, Zeno, Sensei IQ, SRIMS, Springboard, WalkMe, OrbusInfinity, Resolve, Solvinjury, Lotus Notes, Bespoke solutions etc.
- Managed Ideation and Initiation phases (including formulation of business cases) of 10+ Large/Medium/Small projects across both departments including developing business cases for initiatives like Corporate Systems Digital Reform, application replacements etc.
- Collaborated with WOVG (whole-of-Victorian-government) architecture practice to utilise common capabilities, solutions & practices (including Corporate Common Platform – CCP initiative), intended to have consistent experience, reusability and cost effectiveness across departments where achievable and beneficial.
- Championed Enterprise Architecture practice uplift initiatives/discussions across WOVG and within department.
- Critical member in AI assessment, use case determination and governance in the departments, worked on pilot of MS Co-pilot etc.
- Aligned both departments Finance, Procurement & HR transformation roadmaps with WOVG strategic roadmap.
- Developed strategies to optimise the technology investments across both departments.
- Delivered Finance, Procurement & HR business capability and technology consolidation & simplification strategy.
- Defined current, transition and target state architecture across Application, Business, Technology, and Information domains using tools like DrawIO, MS Office tools, Visio, OrbusInfinity.
- Developed program and delivery roadmap for a range of programs such as ERP, HXM replacement, PPM (corporate and construction businesses), Org Visualisation, Capital Management system, Payments and Modelling systems, Master data management tooling, Integration simplifications, etc.) and provided architectural and functional guidance.
- Ensured active participation of range of Business stakeholders from different departments.
- Liaised with Cybersecurity and Identity & Access Management architects to ensure smooth, cost effective, compliant and secure solutions are designed.
- Led the workshops to define, refine and re-engineer business needs and align technology solution with business strategy.
- Championed, procured, designed and implemented Enterprise Architecture tool OrbusInfinity.
- Delivered Low-Code No-Code Strategy.
SAP/Solutions Architect
Services Australia
07.2022 - 12.2022
- Architect responsible for designing solutions across a variety of platforms & applications for GovERP and Debt Modernisation programs.
- Delivered Digital solution (options analysis, product selection, high level solution design etc) for Service Catalog in GovERP Program aligning program and organisational architecture/strategy, patterns, principles and guidelines, finalised ServiceNow as the technology solution.
- Created framework and decision tree (Extensibility Strategy) to navigate solution options and avoid customisations for unique business requirements for GovERP program.
- Supported GovERP Operating model team to develop multi-level support of centralised services.
- Designed Debt Management Integration solutions for applications used in Debt Management processes, collaborating with teams spread across Australia.
- Designed staff access options for Debt Management solution utilising ERP, CRM, Mainframe, IDAM and GRC solutions.
- Liaised with Cybersecurity and Identity & Access Management architects to ensure smooth, cost effective, compliant and secure solutions are designed.
- Utilised existing integration patterns for program requirements and proposed target state patterns using event driven architecture, enterprise data model concepts and publish-subscribe patterns utilising microservices architecture.
Solution/Enterprise Architect
Coles Pty Ltd
04.2019 - 05.2022
- Architect responsible for designing solutions across Corporate Systems and Supply Chain domains.
- Led 20+ Large/Medium/Small projects/programs whilst managing Architectural aspects of the 200+ Product Suites and COTS applications including SAP, SuccessFactors, Fieldglass, Ariba, Enable Now, UKG, Dynamics365, Salesforce, ServiceNow, LeanIX, OpenText, MS Azure, CultureAmp, Ocado Smart Platform, NetIQ IDP, Clarity, PowerBI, Apptio, Lease Accounting, Banks, ATO, Gallagher etc.
- Delivered Solution Architecture Design (Covering Application, Security, Solution, Data, Analytics, Integration, Operations etc.) while aligning with the Patterns, Principles and Guidelines of the Program and Enterprise using tools like DrawIO, MS Office tools, Visio, Confluence etc.
- Managed Architecture Decisions/Risks/Assumptions/Dependencies etc.
- Represented program architecture designs in ARB and secured necessary approvals to new patterns, exceptions and flagged technical debts.
- Formulated and chaired program governance team (including delivery, vendor, enterprise support teams etc.).
- Led highly complex Finance, Procurement and HR transformations including Document management, Health & Safety and Contingent workforce solutions.
- Developed end-end solution design for employee case management solution for HR.
- Provided solution to identify applications and processes that contain Personally Identifiable Information (PII).
- Developed end-end design to for data flow between ITSM (ServiceNow), EA tool (LeanIX) and Risk Assessment (Archer) to manage risk, compliance, audit, and cybersecurity for implementation of new applications/features and operations.
- Developed end-end solution design during assessment of Work cover and Public liability insurance product replacement including integrations with case management, Health & Safety, Finance, HR and other satellite systems.
- Integrated and automated Building management and access control solution with Workforce management, Licence plate recognition and CCTV event monitoring and alerting solutions.
- Provided solution for building capacity reporting and contractor induction.
- Developed end-end solution design for License Plate Recognition for car park.
- Provided architectural guidance and governance to resolve issues with existing Visitor Management System and assess suitable replacement options.
- Delivered product selection and end-end solution design for Project and Portfolio management solution.
- Provided functional, technical and architectural guidance to Finance department for Cost recovery process improvement roadmap.
- Critical member of Enterprise Architecture Management product selection team.
- Aligned and implemented business capabilities and processes of Retail domain on Ocado platform with focus on finance, procurement and workforce management.
- Developed reporting solutions for all use cases using variety of tools.
- Developed and implemented publish-subscribe models using microservices architecture for various uses cases.
Solution Architect
Ernst & Young
09.2017 - 01.2019
- Responsible for delivering Finance & Procurement transformation and integrating the new platform with satellite systems used for budgeting, billing and reporting and other business capabilities.
- Key projects involved Finance and Procurement business capabilities & process simplification & optimization in-line with availability of new technology solutions and observing change in business operations for GenesisCare UK and Australia.
- Led Finance, Procurement & HR transformation programs including new Expense Management solution, integrated with internal and external satellite systems including SAP, Chris21, Concur, Healthcare billing systems, Banks, ATO, BlackLine, Budgeting, Hyperion etc.
- Provided architectural, functional and technical guidance to implement integrations that are easy to build, reconcile and triage for issues/errors.
- Provided architecture and technical guidance and governance for development and execution of best-in-class UX and ERP Security design.
- Implemented stable master data governance practices to avoid audit, establish source of truth for transparency, and to avoid of duplication and redundancy of data.
- Improved and automated closing processes for finance to enable faster, transparent, auditable and easy to track period end processes.
- Facilitated set up of Change Control Board to govern change requests to the program.
- Led the workshops to define, refine and re-engineer business needs and align technology solution with business strategy.
- Continuous liaison with Program Directors, Client architects/operations teams, Client leadership, onsite and offshore teams for the delivery outcomes.
- Trained and mentored associate consultant on SAP Finance.
Solution Architect/Consultant
Deloitte
01.2016 - 08.2017
- Undertook multiple roles in Finance, Procurement and HR transformation for Medibank Pty Ltd.
- Critical member of Finance, Procurement and HR transformation program.
- Crafted end-end solution designs at the start of the program which was utilised by rest of the team as the program ramped up resources.
- Devised Fiori adoption strategy for Medibank to cater for modernised user experience and balancing nuances of an evolving technology for early adopters.
- Managed consolidation and simplification of various reporting solutions utilising new technology, and feeding the reporting requirements into solution design for different business capabilities.
- Improved and automated closing processes for finance to enable faster, transparent, auditable and easy to track period end processes.
- Integrated new finance and procurement solution with existing internal and external applications.
- Simplified integrations by introducing re-usable patterns/data sets.
- Drive business workshops, solution delivery, review test plans, strategy and contribute to reference architecture.
- Promote simplicity, maximise re-usability and robustness so the client can maximise the value of technology investment.
Solution Architect/Lead/Consultant
Accenture
01.2012 - 01.2016
- Executed multiple roles for clients Jemena, Zinfra, Multinet Gas and BHP in their Finance, Procurement, HR transformation programs.
- Liaise and manage key stakeholders of the program.
- Influence management decisions using supporting facts and drivers such as risk & gap analysis, cost analysis, capability and requirements analysis etc.
- Drive business workshops, solution delivery, review test plans and strategy, produce reports for Steering committee.
- Delivered ERP upgrade for Jemena and Multinet Gas in the role of finance lead covering end-end processes/solution for Physicals to Financials, Record to Report, Source to Pay and Hire to Retire.
- Implemented Fiscal Year change for Jemena and Zinfra, moving from Fiscal year to Calendar Year and mitigated impacts on systems, processes, data and reporting in ERP.
- Managed end-end design of Jemena’s Electricity Distribution portal.
- Designed and led ERP Security end-end solution for Jemena and Zinfra.
- Ensured Jemena and Zinfra SAP and process controls does not have exceptions in Governance Risk and Compliance (GRC) testing, collaborated with external auditors and mitigated risks arising from the audit.
- Defined and implemented standard process roles across Jemena, improving organisational efficiency and role clarity to support future business growth.
- Utilised GRC solution to ensure appropriate controls and mitigation strategies are in place and have been endorsed by relevant stakeholders.
- Successfully enabled Zinfra to operate independently from Jemena, by redesigning and realigning business processes, and implementing technology solutions, ensuring operational independence.
- Played a major role in business process redesign for the replacement of Jemena’s existing solution for Gas distribution business, ensuring seamless data migration to new solution while minimising operational disruption.
- Collaborated with all skills groups to cover end-end processes/solutions for Physicals to Financials, Record to Report, Source to Pay and Hire to Retire including integration with GIS systems.
- Designed and delivered ERP Security upgrade.
- As SAP ISU Architect for UAFG (Unaccounted for Gas) and Revenue Accruals solution, established key business requirements, processes, constraints & challenges around UAFG reporting and revenue accruals, leading to solution design to overcome gaps in existing set-up, ensuring accuracy and compliance with business and statutory reporting.
- Managed Data reconciliation for all BHP business units and Testing scenarios for BHP Metcoal business.
Finance Consultant/Lead
IBM
09.2010 - 12.2011
Solution Architect/Consultant
Deloitte
09.2009 - 09.2010
Finance Consultant/Lead
Tata Consultancy Services Ltd.
10.2004 - 08.2009
Skills
- SAP Enterprise Transformation Programs
- Cloud
- On-prem
- Hybrid
- Transformation roadmap
- Architecture landscape
- Organisational capability
- Organisational capacity
- Program Delivery
- Strategic thinking
- Vision alignment
- Standardisation
- Reusability
- Enterprise architecture
- ERP implementation
- Solution architecture
- Stakeholder engagement
- Systems integration
- Technical leadership
Industries
- Healthcare
- Social Services
- Manufacturing
- Chemicals
- Mining
- Retail
- Utilities
- Insurance
- Renewable Energy
- Finance & Accounting
- Hi-Tech
- Software
- Real Estate
- Legal
Certification
- TOGAF, in-progress
- Certified in Cybersecurity by ISC2, in-progress
- LeanIX Certified Practitioner (Level 2)
- LeanIX: Application Rationalization
- Business Architecture Essentials for Enterprise Architects
- Solution Skills 2024 - Business Transformation with SAP LeanIX and Signavio Enterprise Architects
Stakeholder Management - Description
Managed and influenced a range of stakeholders including Business sponsors, C-level executives, Customers, Vendors (Product and System Integrators), Architects, Delivery teams etc. Managed stakeholders through regular engagement, clear communication, and a proactive, solution-oriented approach. Fostered cross-functional collaboration ensuring that stakeholder goals are met with innovative, sustainable, and cost-effective solutions aligning with strategy, building trust & alignment across stakeholder groups.
Awards
- Architect at Coles, Best Run SAP Human Resources & People Management 2021, https://news.sap.com/australia/2021/12/06/sap-anz-announces-winners-of-the-sap-best-run-awards-2021/
- Architect at Coles, Best Run SAP Network & Spend Management 2021, https://news.sap.com/australia/2021/12/06/sap-anz-announces-winners-of-the-sap-best-run-awards-2021/
- Architect at EY, 2020 Best Run SAP Intelligent ERP Enterprise award, https://news.sap.com/australia/2020/11/27/sap-anz-announces-winners-for-the-sap-best-run-awards/
- Nominated for Integrity Award in ADHA, 2025
Timeline
Corporate Enterprise/Business/ERP/Solutions Architect
Australian Digital Health Agency
01.2025 - Current
Volunteering
Isha Foundation
07.2024 - Current
Enterprise/Solutions Architect
Department of Health Victoria
01.2023 - 03.2024
SAP/Solutions Architect
Services Australia
07.2022 - 12.2022
Solution/Enterprise Architect
Coles Pty Ltd
04.2019 - 05.2022
Solution Architect
Ernst & Young
09.2017 - 01.2019
Solution Architect/Consultant
Deloitte
01.2016 - 08.2017
Solution Architect/Lead/Consultant
Accenture
01.2012 - 01.2016
Finance Consultant/Lead
IBM
09.2010 - 12.2011
Solution Architect/Consultant
Deloitte
09.2009 - 09.2010
Finance Consultant/Lead
Tata Consultancy Services Ltd.
10.2004 - 08.2009