Nitish Katyal
Westmead,Australia
Summary
Accomplished and Goal-Oriented Business Sales Manager with 14+ years of success in driving revenue growth, managing high-value accounts, and building long-term client relationships. Proven track record in lead generation, product demonstrations, strategic negotiations, and closing complex deals. Recognized for enhancing customer satisfaction and loyalty by serving as a trusted advisor to HNI and corporate clients. Skilled in managing end-to-end sales cycles, resolving client concerns, and aligning sales strategies with business objectives. Passionate about exceeding targets, fostering cross-functional collaboration, and contributing to a performance-driven culture.
Skilled Nominated Visa (Subclass 190) Holder – Permanent Resident of Australia, fully authorized to work and contribute to the Australian workforce, with a deep commitment to delivering impactful results and supporting the growth of businesses in the Australian market.
Overview
13
13
years of professional experience
Work History
Specialist Sales- North India
Smartpaddle Technology Private Limited - Bizongo
Delhi NCR
07.2024 - 04.2025
- Client Identification and Acquisition: Identify and target potential clients, build a lead pipeline, and establish strong relationships to grow the Aluminum business
- Commercial Negotiation: Negotiate rates, payment terms, and contracts, ensuring mutually beneficial agreements and fostering trust
- Market Analysis: Monitor industry trends, competitor offerings, and demand patterns to refine sales strategies and identify growth opportunities
- Sales Target Achievement: Set and achieve sales targets through actionable plans, consistent client engagement, and performance tracking
- Cross-Functional Collaboration: Collaborate with teams like Operations, Finance, and Product to ensure smooth deal execution and client satisfaction
- Regulations and Compliance: Stay updated on market regulations and ensure adherence to compliance standards while educating clients as needed
- Strategic Contribution: Enhance business processes, leverage insights for product and service improvement, and support long-term strategy development
- Client Relationship Management: Build trust, address concerns promptly, and maintain long-term client relationships for repeat business and referrals
Business Owner
Self-Employed
Delhi NCR, India
01.2020 - 06.2024
- Established partnerships with multiple firms to deliver B2B and B2C solutions in North India.
- Engaged architects and high-net-worth individuals for UPVC, glass, and aluminum doors and windows.
- Proposed heat and acoustic solutions based on detailed reports to enhance retail sales viability.
- Prepared sales budgets, monitored expenses, and achieved annual targets of 50-60 million Rupees.
- Developed strong customer relationships by understanding needs and providing tailored solutions.
- Executed cross-selling and upselling strategies to maximize product reach and revenue.
- Maintained ongoing client interactions to identify objectives, resolve conflicts, and ensure satisfaction.
- Conducted product research to inform specifications and features while building a robust architect network.
Sales Manager
AIS- GLASXPERTS (GX GLASS SALES AND SERVICES LTD.)
Delhi NCR
03.2017 - 10.2019
- Actively involved in the retail and project sales for top Ultra HNI and HNI customers for architectural glass/windows requirements across Delhi-NCR region
- Dealt in wide variety of product range including Glass, UPVC, Aluminum and Wood. Expertise in value addition and proposing Heat, Acoustic, Safety and Security solutions for the installed UPVC windows & Doors
- Reviewed and analyzed sales and operational records and reports; used data to project sales, determined profitability and targets, and identified potential new markets. Lead Generation through different hunting activities
- Successfully achieved growth and hit sales targets of 60-70 Million Rupees p.a. Built and promoted strong, long-lasting customer relationships by parting with them and understanding their needs right from survey of the site to installation
- Spearheaded the team of 7-10 people for different projects. Owned recruiting, objectives setting, training & development and performance monitoring of sales representatives.
- Coordinated with marketing on lead generation
- Tracked sales goals and reporting results as necessary. Prepared sales report on a daily/weekly basis and maintained records of the business expenses incurred.
- Responsible for meeting the sales targets of the organization through effective planning and budgeting
- Some of the project clients include Lemon Tree Hotel (5 Hotels), The Grand Hotel, IBIS Hotel & Ahuja Residency
Product Manager- Sales
MERCEDES-BENZ (SILVER ARROW AUTOMOBILES PVT. LTD.)
Noida
01.2016 - 12.2016
- Handled Showroom Sales. Responsible for the sales and marketing services of all Mercedes-Benz product (Cars) in the Delhi-NCR region
- Ensured that the dealership meets its unit sales quotas and its gross objectives on a daily, monthly, and yearly basis. Successfully built a strong relationship with clients for future references.
- Identified product improvements or new products by remaining current on industry trends, market activities, and competitors
- Understand the employer`s, competitors and market condition and preparing the sales process accordingly.
- Negotiated in a manner to create a win-win situation for both company and the client.
- Served as a key contact between customer & company & representative of the brand.
- Ensured Customer Satisfaction Supervision of all Sales Activities such as Enquiry to Prospecting, Test Drives, insurance, finance, Contracting and Physical Delivery of vehicle.
- Provided estimation of product sales process (lead time for product arrival).
- Product demonstration (static and dynamic)
- Provided proof of the benefits (e.g. test drive, literature and data, etc.) Static demonstration.
- Performed dynamic demonstration/ test drive with planned route and professionalism.
- Prepared sales report on a daily/weekly basis and maintained records of the business expenses incurred.
- Maintained professional and technical knowledge by attending educational workshops; reviewed professional publications; established personal networks; benchmarking state-of-the-art practices; participated in professional societies
Sales Manager
Audi Delhi Central (Zenica Cars India Pvt. Ltd.)
08.2013 - 12.2015
Team Leader- Sales
Harpreet Ford (The Sachdev Group)
07.2012 - 08.2013
Education
Post Graduate Diploma in Management (PGDM- E) -
IMT
Ghaziabad06.2023
B.Tech - Mechanical Engineering
MAHARISHI DAYANAND UNIVERSITY
Rohtak07.2011
Skills
- Leadership and team management
- Sales strategy and execution
- Customer satisfaction and service
- Vendor and client management
- Training and development programs
- Market analysis and research
- B2C and B2B sales
- Consultative selling techniques
- Brand and go-to-market strategy
- Lead generation and conversion
- Effective communication skills
- Presentation and public speaking
Awards
- Accredited with Highly Met Expectation letter along with a cash reward for exceeding targets and delivering customer delight for 2017-18 at AIS- GLASXPERTS (GX GLASS SALES AND SERVICES LTD.)
- Ranked 1st in four Audi process trainings at Audi Delhi Central (Zenica Cars India Pvt. Ltd.)
Professional Snapshot
- Experienced Sales Manager with a demonstrated history of working in the Aluminum/Glass/UPVC/Aluminum Windows/Automobile industry.
- Skilled in Product Management, Negotiation, Dealer Partners, Project Sales, Retail Sales and Account Management.
- Strong sales professional with 14 years total experience.
- Sales professional with extensive experience in making customer loyalty towards products/service and company.
- Delivers positive experiences through high-quality customer care.
- Proactive leader with refined business acumen and exemplary people skills.
- Excellent Negotiator with a proven track record of closing high no. of deals.
- Results-driven committed to continuous growth in sales revenue.
- A team player with excellence in communications and leadership style.
Timeline
Specialist Sales- North India
Smartpaddle Technology Private Limited - Bizongo
07.2024 - 04.2025
Business Owner
Self-Employed
01.2020 - 06.2024
Sales Manager
AIS- GLASXPERTS (GX GLASS SALES AND SERVICES LTD.)
03.2017 - 10.2019
Product Manager- Sales
MERCEDES-BENZ (SILVER ARROW AUTOMOBILES PVT. LTD.)
01.2016 - 12.2016
Sales Manager
Audi Delhi Central (Zenica Cars India Pvt. Ltd.)
08.2013 - 12.2015
Team Leader- Sales
Harpreet Ford (The Sachdev Group)
07.2012 - 08.2013
Post Graduate Diploma in Management (PGDM- E) -
IMT
B.Tech - Mechanical Engineering
MAHARISHI DAYANAND UNIVERSITY
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