Nitta 'Rachel' Both
Melbourne,VIC
Summary
I am an extroverted enthusiast, professional with a strong work ethic that thrives off my 3 years of customer service experience. Alongside my academic pursuits in financial planning, I am eager to contribute and solving problems in finance/accounting/marketing in organisations to make a significant impact.
Overview
4
4
years of professional experience
Work History
Administrative Officer
A&Y Associates Engineering
03.2023 - Current
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Data entry and managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for company database.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
Receptionist & Sandwich Artist
Zoumi Cafe
01.2022 - 03.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for customers.
- Working toward strong multi-tasking environment to taking order, making sandwiches, progressing payment, controlling data entry and general cleaning.
Receptionist & FOH
Paradise Road
11.2020 - 12.2021
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
Education
Bachelor of Business Admin. - Financial Planning And Services
RMIT University
Melbourne, VIC10.2025
Diploma - Commerce
Deakin College
07.2022
Foundation Studies -
Deakin College
07.2021
Skills
- Customer Service
- Multitasking Abilities
- Problem Solving
- Computer Proficiency
- Microsoft Office Proficiency
- Organizational Skills
- Professionalism
- Excellent Communication
- Basic Accounting
- Exceptional written skill
- Administrative Support
- Telephone Skills
Hobbies
Gym and Reading Books have become a part of my everyday life. Gym has really helped me understanding my mind and its complexities and ensuring a better physical and metal wellbeing. Reading books particularly in personal finance and self-help such as Rich Dad Poor Dad, The 4-Hour Workweek and Think and Grow Rich have influenced me explore new worlds that educational system does not teach as well as personal growth and development.
References
Available upon resquest
Timeline
Administrative Officer
A&Y Associates Engineering
03.2023 - Current
Receptionist & Sandwich Artist
Zoumi Cafe
01.2022 - 03.2023
Receptionist & FOH
Paradise Road
11.2020 - 12.2021
Bachelor of Business Admin. - Financial Planning And Services
RMIT University
Diploma - Commerce
Deakin College
Foundation Studies -
Deakin College
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