Nitu Sharma

Company Overview: Client: Westpac banking Group

• Led the end-to-end delivery of a large-scale IT migration project, ensuring completion on time, within scope, and within budget.
• Conducted detailed project planning, including resource allocation, effort estimation, and risk mitigation.
• Facilitated daily Agile stand-ups to ensure alignment across cross-functional teams.
• Developed and maintained RACI matrices, clearly outlining roles and responsibilities across project streams.
• Collaborated with ISG and IRC teams for infrastructure, risk, and compliance coordination.
• Maintained consistent stakeholder engagement, providing regular updates and managing expectations across all levels.
• Oversaw system integration efforts, ensuring seamless transitions from legacy to new platforms.
• Managed project stage gates using OGATE or similar governance tools.
• Coordinated all change and go-live activities, including deployment plans, runbooks, and business readiness assessments.
• Managed the warranty support period, resolving post-deployment issues and facilitating handover to BAU teams.
• Directed system decommissioning, ensuring compliance and eliminating redundant infrastructure.
• Oversaw project finances, including budget tracking, forecasting, and variance reporting.
• Tracked overall project progress using JIRA, ensuring transparency and accountability.
• Client: Westpac banking Group
• Received multiple GEM (Going the Extra Mile) Awards, Applause Awards, and formal recognition from senior leadership, including GM-level executives, for exceptional project delivery, leadership, and stakeholder collaboration.

Company Overview: Client: Westpac banking Group

• Server Platform migrations and decommission activities.
• Data discovery for in scope server migrations.
• Change management for decommissioning Services.
• Manage the Firewall catalogue service for the domain.
• Identify and mitigate issues and risks that may impact customer and stakeholders.
• Project planning includes development of project plans, costs, schedules, and resource requirements.
• Reviewing and raising Network Changes on ServiceNow and Remedy Tool.
• Ensure project outcomes are achieved on time, on budget, to quality standards and within agreed scope in line with established project management methodology.
• Provide reporting on effectiveness of offered IT services, including adaptation, utilization, and consultation to enable effective decisions for ongoing service portfolio, supplier, and management decisions.
• Monitor, track, and report on the status of project deliverables to ensure time, cost and quality metrics are in line with approved project plans for assigned projects.
• Risk and issues management involves management of detailed projects, quality and risk plans, monthly updates to senior stakeholders, reporting and analysis of project risks and issues.
• Build and maintain strong relationships and communications channels with internal and external stakeholders and liaise with project team and stakeholders.
• Facilitate meetings, daily stand-ups, take meeting minutes, assign action items, and follow up on action items when required.
• Support Infrastructure Manager on program governance by planning, organizing, coordinating, and controlling the project effort and communicating it to leadership team.
• Liaising directly with third party vendors, to ensure all project deliverables.
• Manage and use resources across the various projects and programs in the program.
• Building a robust qualification, reliability, and design verification process. Collaborated with IT and business experts through all phases of a project to ensure delivery of solutions brings business value.
• Reporting on program performance to executive team and directors.
• Coordinated testing effort for project and tracked internal and external project risks.
• Client: Westpac banking Group

• Work closely with stakeholders (internal & external), to prepare business proposals, design, contract and deployment from project initiation to close out.
• Manage, deliver, and coordinate with Construction Contractor and Facilities Management Department for Structural Analysis, Pole Mounting, Fit outs and all other project related construction works.
• Provide input for Stadium web-based application and develop a feasibility report for deployment as per Infrastructure Upgrade with a brief technical understanding. (Cloud Based)
• Handling Infrastructure setup and upgrading of Network for IPTV as per guidelines received from Central Team.
• Worked with senior leadership team to introduce.
• Liaising with business & technical stakeholders to understand and assess the existing system.
• Planning of DCN for management of other vendor network elements.
• Planning of DSL connectivity based on customer project requirements.
• Implementation of frequency plans (hopping & non-hopping).
• Generation and analysis of Network Health Reports on cell/TRX/ARFCN levels.
• Responsible for maintenance of various POI's.
• Wireless subscriber management and Creation & complaint handling on OMCR.
• Fault management using Alarm handling, testing the object.
• Configuring Networking Devices.
• Performing network Testing.
• Managing the Network administration of LAN, WAN.
• Installation, Configuration and Management of Cisco devices.
• IR35 testing for GPRS Wap, Internet & MMS services in Nokia SGSN & GGSN.
• Coordination with Customers to meet their technical requirements.
• Configuration of MRTG for monitoring link status of different ISPs.