Samantha Salter
Sydney,NSW
Summary
Reliable, dedicated, and organised Psychology graduate with extensive administration experience. Experienced in handling confidential information, managing calendars, and supporting teams through clear communication, and a proactive approach. Proficient in Microsoft Office, and quick to learn new software. Eager to contribute my skills and enthusiasm to a role that makes a meaningful difference in the community.
Overview
12
12
years of professional experience
Work History
Members Relation Specialist / Concierge
LaSuissetel
Sydney, NSW
02.2025 - Current
- Managed client enquiries and coordinated services with professionalism and discretion.
- Conducted outreach via phone and email to engage members and drive sales, all while maintaining clear and respectful communication.
- Scheduled and managed appointments, tours, and events with attention to detail and client needs.
- Handled confidential data entry and client records using a CRM system, ensuring accuracy and compliance.
- Prepared documents and proposals using Microsoft Word and Excel to support operational efficiency.
- Performed market research to improve planning and sales efficiency.
- Maintained professional email and calendar management using Microsoft Outlook.
Restaurant Supervisor
Bourke & Ward
Sydney, NSW
04.2024 - 02.2025
- Oversaw daily operations, managed staff rotas, and ensured high service standards.
- Oversaw and coordinated corporate catering orders and events, ensuring seamless execution, client satisfaction, and adherence to our exceptional standards.
- Maintained accurate stock records, and processed orders.
- Trained and supported new team members to ensure smooth, efficient service.
- Performed cash handling, end-of-day reports, and basic administrative tasks.
Event Hospitality
Maison Hospitality
Sydney
02.2024 - 09.2024
Administrator/ Property Searcher
ISA Yorkshire Ltd
Selby
10.2020 - 10.2023
- Collated property information, and prepared accurate legal reports for client distribution.
- Conducted quality control checks on legal documents completed by team members to ensure accuracy and compliance.
- Responded to client enquiries via phone and email, providing timely and professional support.
- Maintained organised filing systems for confidential legal documentation and client records.
- Performed data entry from paper documents into digital databases using Microsoft Excel.
- Supported the development and implementation of new office procedures.
- Monitored and managed office supplies inventory, placing orders to ensure smooth daily operations.
- Trained and supported three new team members, promoting consistency and efficiency within the team.
Waitress
Frankie & Bennies
Sheffield
09.2018 - 10.2020
Disability Support Worker (university Placement)
Mencap
Sheffield
01.2019 - 03.2019
- Provided compassionate emotional support to individuals with physical and mental disabilities, fostering trust and well-being.
- Observed and documented behavioral patterns, reporting progress and concerns during daily team briefings.
- Delivered tailored educational, social, and life skills support to adults with learning disabilities.
- Facilitated group activities to encourage engagement, communication, and personal development.
- Adapted support strategies to meet the unique needs and abilities of each individual, promoting person-centered care.
Barber Assistant
Mr Toff’s
Sheffield
10.2017 - 05.2018
Waitress
Mister C’s
Selby
11.2013 - 08.2017
Education
Bachelor of Science Hons Degree - Psychology
Sheffield Hallam University
Sheffield 06-2020
A-Level -
Selby College
Selby 06-2017
GCSE -
Barlby High School
Barlby06-2015
Skills
- Professionalism
- Reliability
- Adaptability
- Time management
- Emotional Intelligence
- Verbal and written communication
- Research and analysis
- Customer relationship management
- Ability to work independently and in a team
- Attention to detail
- Organisational skills
- Microsoft Office (Word, Excel, Outlook)
- CRM and data entry
Timeline
Members Relation Specialist / Concierge
LaSuissetel
02.2025 - Current
Restaurant Supervisor
Bourke & Ward
04.2024 - 02.2025
Event Hospitality
Maison Hospitality
02.2024 - 09.2024
Administrator/ Property Searcher
ISA Yorkshire Ltd
10.2020 - 10.2023
Disability Support Worker (university Placement)
Mencap
01.2019 - 03.2019
Waitress
Frankie & Bennies
09.2018 - 10.2020
Barber Assistant
Mr Toff’s
10.2017 - 05.2018
Waitress
Mister C’s
11.2013 - 08.2017
Bachelor of Science Hons Degree - Psychology
Sheffield Hallam University
A-Level -
Selby College
GCSE -
Barlby High School