Nive Vijay
Seven Hills,Australia
Summary
Professional with significant experience in healthcare administration, equipped to handle patient interactions and manage front-office tasks efficiently. Skilled in scheduling, record-keeping, and insurance verification, with strong communication abilities. Reliable team member, adaptive to changing needs, and consistently focused on achieving results.
Overview
14
14
years of professional experience
Work History
Medical Receptionist/Administrative Assistant
Good Street Medical Centre
05.2023 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed multi-line phone system and pleasantly greeted patients.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Maintained current and accurate medical records for patients.
Accounts Support Executive
A2Z Accountants
04.2021 - Current
- Day to day bookkeeping, AP/AR, GL maintenance
- Client management
- Daily, Weekly, Monthly Report Generation
- Renewal of Agreements and Contracts
Book Keeper / Administrative Support
Oviya Consulting Pty Ltd
03.2016 - 12.2017
- Day to day bookkeeping, AP/AR, GL maintenance
- Payroll & contractor payments
- General administrative duties
- Client management
Internship / Assistant for Accounts Payable Officer
Daily Fresh Food Service
09.2012 - 08.2013
- Receive and verify invoices and prepare invoices in batches for data entry
- Enter invoices into the system
- Run backup reports and the weekly check run
- Maintaining the general ledger, log book, vendor files and monthly financial reports
- Maintaining the confidentiality of employee records
Administrative Assistant (Part Time)
The Smith Family
07.2011 - 03.2012
- Word processing, creating spreadsheets and work on SharePoint
- Fielding telephone calls, filing and data entry
- Mail sorting, document batching and creating profiles
- Scanning and sending fax to appropriate managements
- Positive feedbacks from clients
- Simplifying the procedures with the help of Excel
- Great time management by generating excel spreadsheets to simplify procedures
- Independently managed the above duties
Education
Cert III & Cert IV - Business Administration
TAFE
Blacktown, NSW12.2010
Cert III & Cert IV - Accounting and Financial Service
TAFE
Blacktown, NSW12.2012
Diploma - Accounting and Financial Service
TAFE
Blacktown, NSW12.2012
Skills
- Administrative Writing
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Patient scheduling
- Office administration
- Patient registration
- Microsoft office
- HIPAA compliance
- Appointment setting
- Insurance verification
- HIPAA guidelines
- Appointment management
- Payment collection
- Medical office procedures
- Outpatient care
- Proficient in [software]
- Medical billing and coding
- Insurance claims
- Critical thinking
- Organization and time management
- Cash handling
- Computer proficiency
- Medical recordkeeping
- Invoice processing
- Maintaining financial records
- Medical records maintenance
- Relationship building
- Patient referral
- Payment scheduling and collection
- Adaptable and flexible
Accomplishments
- 2010, Cert III & Cert IV in Business Administration, TAFE, Blacktown NSW, Completed with DISTINCTION average
- 2012, Cert III & Cert IV in Accounting and Financial Service, TAFE, Blacktown NSW, Completed with DISTINCTION average
- 2012, Diploma in Accounting and Financial Service, TAFE, Blacktown NSW, Completed with CREDIT average
Hobbies and Interests
- Designing Clothes/ Draping Sarees (Indian/Srilankan Traditional wear)
- Designing Clothes
- Training kids in cultural dance
- Reading Books to Kids
- Cooking different food
- Helping in the local community
Timeline
Medical Receptionist/Administrative Assistant
Good Street Medical Centre
05.2023 - Current
Accounts Support Executive
A2Z Accountants
04.2021 - Current
Book Keeper / Administrative Support
Oviya Consulting Pty Ltd
03.2016 - 12.2017
Internship / Assistant for Accounts Payable Officer
Daily Fresh Food Service
09.2012 - 08.2013
Administrative Assistant (Part Time)
The Smith Family
07.2011 - 03.2012
Cert III & Cert IV - Accounting and Financial Service
TAFE
Diploma - Accounting and Financial Service
TAFE
Cert III & Cert IV - Business Administration
TAFE
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