Niya Panich
Sydney,NSW
Summary
Create welcoming atmosphere and giving great service to customers and restaurant guests. Guides guests through menus while demonstrating thorough knowledge of food and ingredients to take accurate orders. Partners with team members to serve food and beverages that meet or exceed guests' expectations. Certified in safe food handling.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Wait Staff Member
Abode Thai Cuisine
Brighton-Le-Sands, NSW
11.2019 - Current
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Explained menu items and preparation methods to provide high level of customer service.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
- Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
Front of House Staff Member
Industry Beans Cafe
Sydney, NSW
07.2022 - 10.2023
- Greeted and communicated with customers to take orders and offer recommendations based on taste preferences.
- Described menu items to customers and suggested appealing products.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Gave samples of popular coffee to create sales opportunities.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Prepared and served hot or cold beverages.
- Ground beans for espresso shots according to individual customer specifications.
Barista
Cafe Amazon
Bangkok, Thailand
07.2017 - 09.2019
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Recommended products based on solid understanding of individual customer needs and preferences.
Education
Diploma - Hospitality Management
Global Institute
Sydney, NSW02-2023
Certificate IV - Commercial Cookery
Global Institute
Sydney, NSW05-2022
Bachelor of Arts - Humanities
Srinakharinwirot University
Bangkok, Thailand05.2018
Skills
- Food and Beverage Service
- Cool Under Pressure
- Team Player
- Warm and Friendly
- Beverage Preparation
- Food Preparation and Safety
- POS System Operation
Certification
- Australian Barista Training
Timeline
Front of House Staff Member
Industry Beans Cafe
07.2022 - 10.2023
Wait Staff Member
Abode Thai Cuisine
11.2019 - Current
Barista
Cafe Amazon
07.2017 - 09.2019
Diploma - Hospitality Management
Global Institute
Certificate IV - Commercial Cookery
Global Institute
Bachelor of Arts - Humanities
Srinakharinwirot University
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