Niyanth Chandra Kotigari
114 Kings Road
Summary
Enthusiastic and eager to contribute. Achieving success through hard work, attention to detail and excellent organizational skills. Clear understanding of tasks and training . Motivated to learn, grow and excel. Punctual and reliable student.
Overview
9
9
years of professional experience
Work History
Customer Representative
Link Group
06.2023 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism for members holding account with superannuation.
- Streamlined communication channels for improved customer service response times and overall efficiency.
- Collaborated with team members to create a positive work environment, resulting in higher employee retention rates.
- Promoted available products and services to customers during service, account management.
Quality Control Checker
Davies Bakery
05.2021 - 03.2022
- Collaborated together with production team members to resolve production challenges to maintain the final products excellent quality.
- Discarded and rejected products(hotcross buns) and materials that did not meet required specifications.
- Before hot cross buns were packaged, the final items were carefully examined to ensure that consumers would receive high-quality goods.
- Managed all shift employees while manager was away and made sure everything went well.
Customer Service Representative
BP Fuel Station
08.2020 - 03.2021
- Provided guidance and aid to customers, giving attention to any unique requirements or preferences.
- Boosted revenue, encouraged customers to return, and promoted consumer loyalty.
- While interacting with clients and employees, displayed a high level of enthusiasm and professionalism.
- Accountable for inspecting products expiry dates, recording them, and replacing them with new products.
Frontdesk Pharmacy
Niyanth Chandra
06.2015 - 01.2020
- Checked identification to verify age and refused to sell tobacco to minors.
- Customers were assisted in making purchases, locating things, and enrolling in reward plans that boost sales, satisfaction, and loyalty.
- Checked prices for customers and processed items sold by scanning barcodes.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
Masters of Mechanical Engineering And Design - Masters
Deakin University
Geelong Waurnponds Victoria03.2021
Bachelors in Mechanical Engineering - Bachelors
JNTUH
Hyderabad, IndiaSkills
- Attention to Detail
- Clear Communication
- Multitasking
- Decision Making
- Customer Experience
- Quality Improvement
Timeline
Customer Representative
Link Group
06.2023 - Current
Quality Control Checker
Davies Bakery
05.2021 - 03.2022
Customer Service Representative
BP Fuel Station
08.2020 - 03.2021
Frontdesk Pharmacy
Niyanth Chandra
06.2015 - 01.2020
Masters of Mechanical Engineering And Design - Masters
Deakin University
Bachelors in Mechanical Engineering - Bachelors
JNTUH
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