Summary
Overview
Work History
Education
Skills
Certification
References
Languages
References
Timeline
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NIYATI

Wyndham Vale,VIC

Summary

Healthcare professional and founder with expertise in patient assessment and sales negotiations. Achieved enhanced donor experience at Lifeblood Donor Centre by reducing assessment time. Drove significant sales growth at Love Co through effective personalized marketing strategies. Multilingual communicator committed to community engagement and customer service excellence.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Founder

Love Co
05.2025 - Current
  • Created and marketed personalized gift hampers to drive sales growth.
  • Managed customer relations to enhance loyalty and satisfaction.
  • Conducted sales negotiations to secure favorable agreements.

Registered Nurse

Lifeblood Donor Centre
Melbourne CBD, Australia
02.2024 - Current
  • Conduct donor interviews and eligibility assessments, ensuring safety and comfort.
  • Perform venepuncture and manage plasma donations with strict adherence to protocols.
  • Provide clear donor education and post-donation care instructions.
  • Support donor recruitment and retention, contributing to outreach efforts.
  • Key Achievement: Reduced donor assessment time, improving daily throughput and donor experience.

Registered Nurse

Barton Care
12.2023 - 02.2025
  • Delivered high-quality nursing care and conducted comprehensive health assessments.
  • Administered medications while adhering to strict safety protocols.
  • Mentored Personal Care Assistants to promote compassionate patient care.
  • Maintained accurate documentation to ensure compliance with healthcare standards.
  • Championed infection control protocols to safeguard patient health.

Personal Care Assistant

Allity Aged Care
Werribee
07.2023 - 01.2024
  • Provided personal care and emotional support to residents.
  • Monitored vital signs and supported medication administration under RN supervision.

Customer Service & Sales Roles

Foodease
Manor Lakes
06.2020 - 12.2023
  • Delivered high-level customer service, resolved issues, and maintained a friendly work environment.

Contingent Worker

Lifeblood Red Cross
Melbourne CBD, Australia
08.2023 - 09.2023
  • Set up and operated plasma machines, prioritizing donor comfort and safety.
  • Engaged proactively with donors, creating a positive experience.

Education

Immunization Certification - Immunization

ACN
true
07-2025

Bachelor of Nursing -

Australian Catholic University
Melbourne, Australia
01.2023

Skills

  • Patient Assessment & Donor Eligibility
  • Immunization & Health Promotion
  • Community Engagement & Recruitment
  • Multilingual Communication
  • Customer Service Excellence
  • Time Management & Process Improvement
  • Sales & Small Business Operations
  • Sales negotiations
  • Customer service
  • Venepuncture

Certification

  • Current AHPRA Registration (RN)
  • Basic Life Support (BLS) & CPR
  • Police Check & Working with Children Check

References

  • Olivia Scala, emergency RN, Epworth Richmond, 0437 118 065, olivia_scala@hotmail.com
  • Julie Nguyen, session leader, Lifeblood Donor Centre, 0409 018 71, julie-k-nguyen@hotmail.com

Languages

English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual

References

References available upon request.

Timeline

Founder

Love Co
05.2025 - Current

Registered Nurse

Lifeblood Donor Centre
02.2024 - Current

Registered Nurse

Barton Care
12.2023 - 02.2025

Contingent Worker

Lifeblood Red Cross
08.2023 - 09.2023

Personal Care Assistant

Allity Aged Care
07.2023 - 01.2024

Customer Service & Sales Roles

Foodease
06.2020 - 12.2023

Immunization Certification - Immunization

ACN

Bachelor of Nursing -

Australian Catholic University

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