NJARAMBA GEDION GIATHI
Villawood,NSW
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
WAITER
PARK VIEW TOWER
2023.02 - 2023.10
- Kept the hotel room and server area clean to promote excellent service to custmers.
- Quickly reset and cleaned up tables after customer left to enable speedy turnaround and guest flow
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Assisted the management in training new staff and orienting
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.them on the normal routine of the working area.
WAITER
GIFIC HOTEL
2022.10 - 2022.12
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
JANITOR
GRAND TENACITY
2022.03 - 2022.05
- Kept building spaces premises clean inside and outside.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Moved furniture for cleaning and set up for special events.
Education
Associate of Science - Nursing
KENYA MEDICAL TRAINING COLLEGE
Kenya, Nairobi01.2023
No Degree - High School
ST COLUMBANS HIGH
Kenya, Transnzoia11.2018
No Degree - Primary Education
CENTRAL PRIMARY SCHOOL
Kenya, Transnzoia11.2014
Skills
- Quality Control
- Menu Presentation
- Regulatory Compliance
Timeline
WAITER
PARK VIEW TOWER
2023.02 - 2023.10
WAITER
GIFIC HOTEL
2022.10 - 2022.12
JANITOR
GRAND TENACITY
2022.03 - 2022.05
Associate of Science - Nursing
KENYA MEDICAL TRAINING COLLEGE
No Degree - High School
ST COLUMBANS HIGH
No Degree - Primary Education
CENTRAL PRIMARY SCHOOL
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