Taylah Percy
Brisbane
Summary
Professional and hardworking support worker with Wesley Mission Queensland, having experience working with a range of clients with varying needs. Skilled in problem-solving a d team collaboration, with highly developed communication skills, adapting to the needs of the environment. Passionate in my university studies and in pursuing paramedicine as a profession, with a constant willingness to learn. Prepared to start a career and make meaningful contributions with commitment and drive
Overview
6
6
years of professional experience
Work History
Disability Support Worker
Wesley Mission Queensland- Aquired Brain Injury Facility
05.2022 - Current
- Assist residents with activities of daily living, including hygiene cares, feeding, community outings, and mobility support.
- Deliver personal care services, including bathing, dressing, grooming, and toileting.
- Developed strong relationships with residents, building trust and rapport.
- Monitor resident vital signs, administer medications, and record challenging behaviours to keep healthcare supervisors well-informed.
- Support and promote resident independence and dignity in modifying their daily routines and cares to their preference.
- Collaborate with healthcare professionals including occupational therapists, physiotherapists, doctors, support coordinators, and speech pathologists to deliver tailored support services.
- Participate in ongoing professional development opportunities to stay current on NDIS best practices and policies.
- Complete detailed daily documentations of care actions, patient behaviours, and incidents.
- Enhance quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Implement effective de-escalation techniques when faced with challenging and aggressive behaviours.
- Trained new staff on best practices in disability support, fostering a collaborative work environment.
- Appointed responsibilities of conducting Tafe student inductions and mentoring opportunities.
Deli Assistant
IGA Manly Village
10.2021 - 04.2022
- Assisted in daily operations of the deli counter and worked in other positions of restocking shelves and cashier customer service.
- Developed strong professional communication skills with customers and collaboration techniques with team members.
- Trained new staff on operational procedures and best practices for food handling and customer interaction.
Customer Service
IGA Wondall Road
08.2019 - 07.2021
- Assisted with daily store operations such as customer service, stocking shelves, and operating the register
- Allowed for development of fundamental communication and interpersonal skills through engagement with a variety of customers
Education
High School Diploma -
Moreton Bay Girl College
Manly, QLD12-2021
Certificate II in Health Support Services - Healthcare
Mater Education
South Brisbane12-2020
Certificate II in Health Services Assistance - Healthcare
Mater Education
South Brisbane06-2021
Bachelor of Paramedicine - Healthcare
Australian Catholic University
Banyo12-2025
Skills
- Assistance with activities of daily living and personal cares
- Problem-solving and decision-making
- Disability awareness
- Relationship building
- Documentation and reporting
- Mobility support
- Social skills development
- Educational support
- Client advocacy and personal growth support
- Medication administration
- Teamwork
Timeline
Disability Support Worker
Wesley Mission Queensland- Aquired Brain Injury Facility
05.2022 - Current
Deli Assistant
IGA Manly Village
10.2021 - 04.2022
Customer Service
IGA Wondall Road
08.2019 - 07.2021
High School Diploma -
Moreton Bay Girl College
Certificate II in Health Support Services - Healthcare
Mater Education
Certificate II in Health Services Assistance - Healthcare
Mater Education
Bachelor of Paramedicine - Healthcare
Australian Catholic University
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