Noa Geneslay
Melbourne,Australia
Summary
Hardworking Waiter with 3 years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Friendly waitress/bartender with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Enthusiastic bartender experienced with cocktail service. Experienced providing timely service with enthusiasm and efficiency. Consistently acknowledged for maintaining superior service standards while exceeding sales goals.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Supermarket Employee
Intermarché
Paris , France
08.2023 - 03.2024
- Greeted customers and provided assistance with locating items throughout the store.
- Monitored inventory levels and notified management when stock needed replenishing or rotating due to age and expiration date.
- Performed opening and closing duties such as setting up registers, counting money in drawers, turning off lights at closing time.
- Provided customer service including answering questions, resolving complaints, and responding to requests for information.
- Assisted in unloading and stocking trucks with product deliveries.
- Verified that all prices were accurate on products throughout the store.
- Checked expiration dates on products to ensure quality was maintained.
- Assisted customers with loading purchases into their vehicles.
Waitress
La cuisine des lulus
Paris , France
04.2023 - 08.2023
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Served alcoholic beverages responsibly in accordance with state laws.
- Developed positive relationships with regular customers through friendly conversation.
- Assisted other wait staff members in times of heavy customer traffic.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
Waitress
buffallo grill
Paris , France
09.2021 - 04.2023
- Greeted customers and provided menus.
- Served alcoholic beverages responsibly in accordance with state laws.
- Provided accurate change for cash transactions using a cash register system.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Presented food and beverages to guests at tables.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Completed opening and closing checklists to ensure smooth restaurant operations.
Bartender
Chat Noir
Angouleme
06.2021 - 08.2021
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Assisted in setting up the bar for service shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Stocked ice bins and coolers as needed throughout shift.
- Cleansed glasses with sanitizing solution after each use.
- Resolved customer complaints in a professional manner.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Performed opening and closing duties including restocking supplies.
- Adhered to state regulations regarding serving alcohol responsibly.
- Attended regular training sessions to stay updated on new products or trends.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Developed good working relationships with fellow employees through effective communication.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Completed regular bar inventories and daily requisition sheets.
- Collected and organized daily till totals and tips.
- Greeted guests with friendliness and professionalism.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
Viticulturist Crew
Texier Et Fils
Angoulême , France
03.2020 - 07.2020
- Inspected plants regularly for signs of disease or pests and took corrective action when necessary.
- Performed vineyard management activities such as pruning, canopy management, irrigation, and pest control.
- Assisted in the development of new vineyards by planting, cultivating and harvesting grapes.
Crew Member
KFC
Angouleme , France
11.2019 - 03.2020
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Adhered to health department regulations regarding food handling procedures.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Checked expiration dates on all products before serving them to customers.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
- Served food quickly for positive guest experiences.
Au Pair
Host Familly
London , England
07.2019 - 11.2019
- Organized playdates and activities for the children, ensuring their safety at all times.
- Provided transportation to school, extracurricular activities, and other appointments.
- Cared for children in a nurturing manner by providing meals, snacks, bathing and dressing them.
- Assisted with homework assignments and tutoring sessions.
- Maintained a safe environment in the home by monitoring visitors and adhering to household rules.
- Planned educational activities such as crafts, games and outings that promoted physical activity.
- Created nutritious meals according to dietary guidelines set by parents.
- Taught basic life skills such as personal hygiene, manners, politeness and respect for others.
- Participated in family events such as birthday parties or holidays celebrations.
- Helped children develop social skills through positive reinforcement of behavior.
- Managed light housekeeping duties including laundry, grocery shopping and errands.
- Engaged with the children during leisure time by playing board games or reading books together.
Education
Commercial Bacaloreat (French Diploma) -
Sainte Marthes Chavagnes Private Highschool
Angoulême06-2019
Skills
- Handling Customer Complaints
- Point of Sale Systems
- Product Rotation
- Stock Replenishment
- Bagging Groceries
- Order Fulfillment
- Customer Service
- Attention to Detail
- RSA
Affiliations
- Photographie
- Discovering new place
- pic-nique date with friends
Languages
French
First Language
English
Advanced (C1)
C1
Spanish
Beginner (A1)
A1
German
Beginner
A1
Timeline
Supermarket Employee
Intermarché
08.2023 - 03.2024
Waitress
La cuisine des lulus
04.2023 - 08.2023
Waitress
buffallo grill
09.2021 - 04.2023
Bartender
Chat Noir
06.2021 - 08.2021
Viticulturist Crew
Texier Et Fils
03.2020 - 07.2020
Crew Member
KFC
11.2019 - 03.2020
Au Pair
Host Familly
07.2019 - 11.2019
Commercial Bacaloreat (French Diploma) -
Sainte Marthes Chavagnes Private Highschool
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