Noah Field
Port Macquarie,NSW
Summary
Dedicated and reliable Assistant Manager with 2 years experience in Hospitality Retail. My focus in the role is to ensure that customer service and expectations are met and exceeded. The safety and wellbeing of staff is primary whilst the business is trading. Increasing sales and keeping cost down is paramount in the day to day operations.
Overview
12
12
years of professional experience
Work History
Delivery Driver/Assistant Manager
Domino's
01.2020 - Current
- Managing of staff and their safety.
- Ensuring that Customer Service is maintained and exceeded.
- Efficient processing of transactions and output of products.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Assisted in training new delivery riders by sharing best practices and offering support when needed.
Customer Service Representative
Domino's
09.2016 - 01.2020
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Processed customer service orders promptly to increase customer satisfaction.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
Shop Assistant
SUPA IGA
01.2012 - 01.2015
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Developed strong product knowledge, effectively educating customers on features and benefits.
- Completed daily tasks accurately and on-time to support shop needs.
- Organized shelves to remove slow moving items and add new merchandise.
Education
Higher School Certificate - Year 12
Year 12, Newman Senior Technical College
Port Macquarie, NSW11.2019
School Certificate - Year 10
Year 10, St Joseph’s Regional College, Port Macquarie
Port Macquarie, NSW12.2017
Some College (No Degree) - Year 6
St Joseph’s Primary School
Wauchope, NSW12.2013
Skills
- Safe Driving Practices
- Problem Solving Abilities
- Customer Service Orientation
- First Aid Knowledge
- Attention to Detail
- Basic Math Competence
- Organizational Skills
- Adaptability and Flexibility
- Professionalism and Punctuality
- Teamwork and Collaboration
- Loading and Unloading
- Safety Practices
- Organization
Hobbies and Interests
- Computers
- Reading Books
- Gaming
- Lego
Personal Referees
- Mandy O’Callaghan, Self Employed Bookkeeper, 0404472284
- Lachlan Arnold, Store Manager (Domino’s Pizza), 0439843305
Timeline
Delivery Driver/Assistant Manager
Domino's
01.2020 - Current
Customer Service Representative
Domino's
09.2016 - 01.2020
Shop Assistant
SUPA IGA
01.2012 - 01.2015
Higher School Certificate - Year 12
Year 12, Newman Senior Technical College
School Certificate - Year 10
Year 10, St Joseph’s Regional College, Port Macquarie
Some College (No Degree) - Year 6
St Joseph’s Primary School
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