Noah Kendall
4 Alexander Heights,WA
Summary
Proven team player with a strong work ethic and adaptability, honed at Woolworths Group. Excelled in customer service and cash handling, enhancing customer satisfaction and operational efficiency. Demonstrated leadership and effective communication, significantly contributing to team success and positive customer engagement. Skilled in POS systems and maintaining workplace safety. Seasoned retail team member knowledgeable about special programs, registration forms and resolving errors. Excellent time management, communication and organizational skills. Looking for a challenging long-term position.
Overview
3
3
years of professional experience
Work History
Front End Team Member
Woolworths Group
10.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Effective Fill Team Member
Officeworks
05.2023 - 08.2023
- Optimized workspace organization to maintain efficiency during fast-paced shifts.
- Enhanced teamwork and communication among Fill Team members through regular meetings and collaboration on tasks.
- Assisted in inventory management, conducting accurate counts and reporting discrepancies to supervisors.
- Contributed to the achievement of store sales goals by ensuring timely stocking of high-demand items.
- Demonstrated adaptability by supporting various departments when additional assistance was required.
- Maintained store safety standards, identifying potential hazards and addressing them accordingly.
- Reduced out-of-stock occurrences by promptly replenishing merchandise as needed.
Drive Through Team Member
Collins Foods Limited
09.2021 - 12.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Education
Certificate II - Business
Ashdale Secondary College
Darch, WA10.2020
Skills
- Adaptability to Change
- Front End Testing
- Customer Service
- Quick Learner
- Strong Work Ethic
- Workplace Safety
- Cleaning procedures
- Safety Procedures
- Cash handling expertise
- Customer relations abilities
- POS Systems
- Reporting knowledge
- Membership registrations
- Coupon handling
- Grocery store operations
- Friendly and Helpful
- Honest and Dependable
- Reliable and Responsible
- Attention to Detail
- Customer Assistance
- Strong Communication and Interpersonal Skills
- Adaptable and Flexible
- Team Cooperation
- Team Leadership
- Creative Thinking
- Positive Customer Engagement
- Decision-Making
- Cash Handling
- Relationship Building
- Flexible Hours
- Organization
- Excellent Written and Verbal Communication
- Cash Register Operation
- Store Opening and Closing
- Store Organization
Timeline
Effective Fill Team Member
Officeworks
05.2023 - 08.2023
Front End Team Member
Woolworths Group
10.2022 - Current
Drive Through Team Member
Collins Foods Limited
09.2021 - 12.2021
Certificate II - Business
Ashdale Secondary College
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