Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Noah Kendall

4 Alexander Heights

Summary

Proven team player with a strong work ethic and adaptability, honed at Woolworths Group. Excelled in customer service and cash handling, enhancing customer satisfaction and operational efficiency. Demonstrated leadership and effective communication, significantly contributing to team success and positive customer engagement. Skilled in POS systems and maintaining workplace safety. Excellent time management, communication and organizational skills. Looking for a long-term position.


Energetic Front Desk Assistant with experience helping guests with check-in and travel tasks. Talented in planning outings for guests, providing needed resources, and creating enjoyable visits.


I also have a car so I have a reliable source of transport.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front End Supervisor

Woolworths Group
10.2022 - Current
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Effective Fill Team Member

Officeworks
05.2023 - 08.2023
  • Optimized workspace organization to maintain efficiency during fast-paced shifts.
  • Enhanced teamwork and communication among Fill Team members through regular meetings and collaboration on tasks.
  • Assisted in inventory management, conducting accurate counts and reporting discrepancies to supervisors.
  • Contributed to the achievement of store sales goals by ensuring timely stocking of high-demand items.
  • Demonstrated adaptability by supporting various departments when additional assistance was required.
  • Maintained store safety standards, identifying potential hazards and addressing them accordingly.
  • Reduced out-of-stock occurrences by promptly replenishing merchandise as needed.

Drive Through Team Member

Collins Foods Limited
08.2021 - 12.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

Education

Certificate II - Business

Ashdale Secondary College
10.2020

Skills

  • Complaint resolution
  • Cash counting
  • Accurate money handling
  • Cash register operation
  • Price verification
  • Cash handling accuracy
  • Refunds processing
  • Time management
  • Listening skills
  • Employee motivation
  • Hospitality services
  • Checkout monitoring
  • Team supervision
  • Conflict management
  • Staff supervision
  • Customer service
  • Problem-solving skills

Certification

  • Certified Responsible Service Of Alcohol, Clear To Work - 24/03/2022 (No end date)

Timeline

Effective Fill Team Member

Officeworks
05.2023 - 08.2023

Front End Supervisor

Woolworths Group
10.2022 - Current

Drive Through Team Member

Collins Foods Limited
08.2021 - 12.2021

Certificate II - Business

Ashdale Secondary College

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Noah Kendall