Noah Maturana

Melbourne,VIC

Summary

Motivated and dedicated Year 11 VCE student at Mill Park Secondary College, actively seeking casual/ part time employment opportunities to leverage strong work ethic, positive attitude, and passion for delivering excellent service. With nearly two years of experience in the hospitality industry, eager to continue professional growth while making a valuable contribution to a dynamic team environment.

Work History

Kitchen Assistant / Server

La Trobe Retirement Village

Efficiently worked in a fast-paced kitchen environment, preparing food and serving meals to up to 150 residents, ensuring dietary requirements and preferences were met
Provided excellent customer service by promptly serving food and attending to residents' requests with care and attention
Maintained high standards of cleanliness and organisation by cleaning and drying dishes, as well as assisting with the setup and pack-down of dining areas, including chairs and tables
Developed strong teamwork and communication skills while collaborating with kitchen staff and management to ensure smooth operations

Factory Line Worker

Pro Canning

Campbellfield

Performed repetitive tasks efficiently for extended periods, maintaining focus and consistency while working under tight deadlines and pressure
Developed exceptional time management skills, ensuring that production targets were consistently met while maintaining quality standards
Demonstrated the ability to stay calm and work productively in a high-pressure, fast-paced factory setting

Customer Service & Food Service Assistant

ENA Greek Street Food

Greeted customers warmly and created a welcoming atmosphere, ensuring all patrons felt valued and cared for throughout their dining experience
Delivered food and drinks promptly and efficiently, ensuring accuracy and attention to customer preferences
Managed end-of-night closing duties, including clearing and setting tables, handling cash transactions, and ensuring the premises were tidy and ready for the next day's service
Honed communication and interpersonal skills while maintaining professionalism and enthusiasm, even during peak hours

Education

VCE -

Mill Park Secondary College

11.2024

Skills

Customer Service Excellence
Adaptability
Patience
Strong Communication
People Skills
Work Ethic

Reliability
First Aid Qualification
Dishwashing
Chef support
Verbal and written communication
Effective customer communication

Accomplishments

With close to two years of experience in hospitality, I have developed exceptional customer service skills. I thrive in fast-paced environments and am committed to ensuring every customer has a positive and memorable experience.

I am skilled in managing a wide range of customer needs, including those with challenging requests or concerns. My patience and ability to stay calm under pressure ensure that I can effectively resolve issues and maintain customer satisfaction.
I am a natural communicator who excels at building rapport with customers and colleagues alike. My ability to listen actively and respond thoughtfully has contributed to a positive and collaborative work atmosphere.
I approach every task with enthusiasm and a strong commitment to completing it to the best of my ability. Whether working independently or as part of a team, I consistently demonstrate reliability and a willingness to take on new challenges.
I hold a valid First Aid qualification, equipping me with the skills to respond effectively in emergency situations, ensuring the safety and well-being of customers and colleagues.

References

Daniella, Kitchen Manager, La Trobe Retirement Village
Sam Wahidi, Staff Manager, ENA Greek Street Food

Extracurricular Activities

Community Engagement: Actively involved in my local community, participating in various events and initiatives that foster a sense of connection and teamwork. Basketball: Competed in recreational league basketball, developing strong leadership, teamwork, and communication skills while promoting a healthy, competitive spirit.
Academic Involvement: Regularly engage in study groups with peers, collaborating to achieve academic success and strengthen problem-solving abilities. Fitness & Outdoor Activities: Passionate about fitness, regularly attending the gym and exploring hiking trails to maintain both physical and mental well-being.

Timeline