Noah Naylor
SYDNEY,NSW
Summary
Dynamic professional with a proven track record at Eddie Irvine Sport, excelling in race session management and customer relationship management. Adept at enforcing safety procedures and maintaining information accuracy, I consistently deliver exceptional customer experiences while efficiently managing bookings and payments. Strong communicator with a commitment to high standards.
Overview
4
4
years of professional experience
Work History
Track Marshal/ Front Desk Receptionist
Eddie Irvine Sport
Bangor, Down
2022.05 - 2026.06
- Managed race sessions, ensuring safety and smooth operation
Briefed customers and enforced track rules
Assisted with front desk duties including bookings and enquiries - Delivered high-quality customer experiences in a busy environment
- Welcome and assist customers across multiple activities
Manage bookings and payments using POS systems
Ensure safety procedures are followed on track during karting sessions
Deliver clear briefings and maintain high customer service standards
Civil Servant
Civil Service
Belfast , Down
2024.01 - 2026.05
- Handle high volumes of inbound calls, assisting customers with benefit-related queries
Provide accurate information while maintaining professionalism and confidentiality
Resolve issues efficiently while working to strict guidelines and targets
Maintain detailed records of customer interactions
Education
St Columbanus
Bangor, DownSkills
- Race session management
- Safety procedure enforcement
- Customer booking management
- POS system operation
- Information accuracy maintenance
- Record keeping
- Customer relationship management
- Effective communication
- Time management
Timeline
Civil Servant
Civil Service
2024.01 - 2026.05
Track Marshal/ Front Desk Receptionist
Eddie Irvine Sport
2022.05 - 2026.06
St Columbanus