Lillian Radocaj-Sophios

Nowra,NSW

Summary

Dynamic professional with experience in fast food and counter service, proficient in order management and enhancing customer satisfaction. Proven track record of upholding cleanliness standards and optimizing inventory processes in high-pressure settings. Strong communicator with a focus on teamwork and customer engagement, consistently improving service delivery through effective organizational strategies.

Overview

year of professional experience

Work History

Fast Food Crew Member

Oporto

NOWRA, NSW

07.2024 - Current

Packaged menu items into bags and trays, ensuring efficient transport of drink orders.
Welcomed guests, expressing gratitude for patronage to enhance customer relations.
Operated cash registers to process customer transactions accurately.
Prepared food items according to written and verbal instructions, managing multiple orders simultaneously.
Maintained cleanliness by sanitizing work areas, utensils, and equipment regularly.
Stored food items per safety protocols, adhering to wrapping, dating, and rotation guidelines.
Trained new crew members on proper food handling and sanitation practices.
Reviewed food tray contents to verify order accuracy and promptly communicated shortages.

Education

Primary -

St Michaels Primary

Nowra, NSW

12-2023

Current -

St Johns Evangelist High School

Nowra, NSW

Skills

Customer service
Time management
Cash handling
Effective communication

Employee training
Point-of-sale operation
Kitchen equipment operation
Food processing

Affiliations

motorbike riding
soccer
music-based guitar
art competitions
merit awards through school
school band
Nowra show winner in craft
Food handling - instore

Timeline