Noah Walton
Longreach
Summary
Dynamic professional with a proven track record at Longreach Tourist Park, excelling in customer satisfaction and problem resolution. Demonstrates exceptional verbal communication and organization skills, adept at handling high-pressure situations with a professional demeanor. Enhanced client relations by efficiently managing appointments and inquiries, contributing to a positive and efficient work environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Longreach Tourist Park
05.2022 - Current
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Counter Person
Merino Bakery
09.2024 - 12.2024
- Fostered positive relationships with regular clientele by remembering their preferences along with their names.
- Handled high-pressure situations calmly, addressing customer concerns efficiently while managing multiple tasks simultaneously.
- Restocked counter displays periodically throughout the day, maintaining an appealing presentation for customers.
- Performed daily opening/closing procedures diligently so as not to miss any important steps.
- Maintained a clean and organized work environment, ensuring safety and hygiene standards were met.
Bar Waiter
Chute 1
03.2023 - 09.2024
- Maintained clean and organized bar area.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
- Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day or safely secured after closing time.
- Maintained a positive, professional demeanor even during high-pressure situations, promoting a team-oriented work environment.
Education
High School Diploma -
Longreach State High School
Longreach, QLD11-2024
Skills
- Verbal and written communication
- Customer and client relations
- Appointment scheduling
- Organization skills
- Time management
- Telephone skills
Accomplishments
Completed Certificate III in Business through a traineeship at Longreach Tourist Park from May 2022-October 2023.
Awarded Trainee of the Year for two consecutive years during High School.
Attained Certificate II in Sport and Recreation under RAPAD Skilling from January 2022-November 2022.
Certification
Certificate III in Business,
Certificate II in Sport and Recreation,
Attained RSA
Timeline
Counter Person
Merino Bakery
09.2024 - 12.2024
Bar Waiter
Chute 1
03.2023 - 09.2024
Receptionist
Longreach Tourist Park
05.2022 - Current
Certificate III in Business,
Certificate II in Sport and Recreation,
Attained RSA
High School Diploma -
Longreach State High School
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