Noam Erny
Sydney,NSW
Summary
With a proven track record at Australian Landmark Immigration Solutions, I excel in customer service and legal research, enhancing client satisfaction and engagement through innovative strategies. My critical thinking and teamwork have driven success across administrative and complex legal environments, showcasing reliability and problem-solving prowess without compromising on quality or compliance.
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Results-driven professional equipped with background in supporting operational workflows and enhancing team productivity. Proven track record in streamlining processes and fostering productive collaboration. Committed to delivering high-quality results and adapting to dynamic environments with strong communication and problem-solving abilities.
Results-driven professional with solid background in delivering impactful solutions. Proven track record in fostering team collaboration and adapting to changing needs. Skilled in strategic planning, project management, and client relations. Known for reliability, strong analytical abilities, and excellent communication skills.
Overview
10
10
years of professional experience
Work History
Immigration Associate
Australian Landmark Immigration Solutions Pty Ltd
03.2019 - 03.2024
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Consistently met compliance requirements for the agency by promptly completing mandatory continuing education courses and staying current on industry regulations.
- Conducted market analysis to pinpoint client needs, leading to tailored service offerings.
- Fostered relationships with industry stakeholders to enhance market positioning.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
Administration Officer (Migration Agency)
Australian Landmark Immigration Solutions
12.2018 - 03.2019
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Drafted and distributed invoices for outstanding payments.
- Created, prepared, and delivered reports to various departments.
- Managed complex scheduling tasks, ensuring that deadlines were met consistently.
- Improved record-keeping accuracy by creating an updated filing system for confidential documents and materials.
- Managed daily payment processing and drafted related financial documents.
- Ensured accurate financial reporting by meticulously reviewing expense reports, invoices, and other financial documents.
- Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
- Maintained personnel records and updated internal databases to support document management.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Performed wide-ranging administrative, financial and service-related functions.
Administrative Officer
Just In Place Sydney
09.2017 - 06.2018
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for company database.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Performed wide-ranging administrative, financial and service-related functions.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Labourer
Renovation A Pty Ltd
11.2016 - 02.2017
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
Football Referee
Ku-ring-gai & District Football Referees (KDFRA)
02.2014 - 09.2014
- Demonstrated strong knowledge of football rules, applying them consistently throughout each match.
- Built trust among players, coaches, and spectators by demonstrating professionalism and integrity in every game situation.
- Supported player development by providing constructive feedback on rule violations when appropriate after games or during breaks in play.
- Stored game equipment in correct location after game to facilitate easy retrieval before next competition.
- Maintained an unbiased approach, making impartial decisions throughout all games officiated.
- Ensured player safety by closely monitoring physical contact and penalizing any dangerous plays or behavior.
- Stayed current on rule changes and updates through regular participation in referee training sessions and workshops.
- Maintained detailed game records, tracking penalties and other pertinent information for accurate reporting and recordkeeping purposes.
Skills
- Customer service
- Time management
- Reliability
- Legal research
- Critical thinking
- Document review
- Analytical reasoning
- Problem-solving
- Teamwork and collaboration
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Supervised team of [Number] staff members.
- Collaborated with team of [Number] in the development of [Project name].
Languages
English
Native or Bilingual
Hebrew
Full Professional
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Playing team Sports including Football and Basketball
- Following domestic and international sports
- Trying food from different cultural backgrounds around the world
- Philosophical and Sociological research and discussions
Timeline
Immigration Associate
Australian Landmark Immigration Solutions Pty Ltd
03.2019 - 03.2024
Administration Officer (Migration Agency)
Australian Landmark Immigration Solutions
12.2018 - 03.2019
Administrative Officer
Just In Place Sydney
09.2017 - 06.2018
Labourer
Renovation A Pty Ltd
11.2016 - 02.2017
Football Referee
Ku-ring-gai & District Football Referees (KDFRA)
02.2014 - 09.2014
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