Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Noam Oren

Bowen Hills

Summary

I am a hard-working section lead with proven excellence in team management and customer service, honed at Harris Farm Markets. Skilled in optimizing team performance and enhancing customer satisfaction through effective problem-solving and organizational skills. Demonstrated ability to exceed employer expectations, with a focus on achieving goals and fostering collaboration in order to create positive customer experiences.

Overview

6
6
years of professional experience

Work History

Online Section Lead

Harris Farm Markets
08.2022 - Current
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Established clear expectations and goals for team members, encouraging positive results to be achieved within the department.
  • Trained junior/new staff members, contributing to their personal growth within the department while enhancing team performance overall.
  • Delegated tasks appropriately to team members, ensuring operations within the department are run smoothly
  • Collaborated with management to develop strategic plans, in order to optimize department performance.
  • Adapted quickly to changing circumstances or unforeseen obstacles encountered during daily operations, demonstrating resilience under pressure while continuing forward towards achieving targets and customer satisfaction.

Retail Sales Associate

Myers Department Store
10.2021 - 10.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

Wait Staff Member

Beachview Seafoods
01.2019 - 03.2020
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.

Education

High School Diploma -

Caloundra State High School
Sunshine Coast, QLD
11-2019

Skills

  • Outstanding customer service
  • Team management
  • Meeting employer expectations
  • Teamwork and collaboration
  • Time management
  • Problem-solving abilities
  • Multitasking
  • Excellent communication
  • Organizational skills
  • High computer literacy

Languages

English
Native or Bilingual
Hebrew
Native or Bilingual

Timeline

Online Section Lead

Harris Farm Markets
08.2022 - Current

Retail Sales Associate

Myers Department Store
10.2021 - 10.2022

Wait Staff Member

Beachview Seafoods
01.2019 - 03.2020

High School Diploma -

Caloundra State High School
Noam Oren