Noam Oren
Bowen Hills
Summary
I am a hard-working section lead with proven excellence in team management and customer service, honed at Harris Farm Markets. Skilled in optimizing team performance and enhancing customer satisfaction through effective problem-solving and organizational skills. Demonstrated ability to exceed employer expectations, with a focus on achieving goals and fostering collaboration in order to create positive customer experiences.
Overview
6
6
years of professional experience
Work History
Online Section Lead
Harris Farm Markets
08.2022 - Current
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Established clear expectations and goals for team members, encouraging positive results to be achieved within the department.
- Trained junior/new staff members, contributing to their personal growth within the department while enhancing team performance overall.
- Delegated tasks appropriately to team members, ensuring operations within the department are run smoothly
- Collaborated with management to develop strategic plans, in order to optimize department performance.
- Adapted quickly to changing circumstances or unforeseen obstacles encountered during daily operations, demonstrating resilience under pressure while continuing forward towards achieving targets and customer satisfaction.
Retail Sales Associate
Myers Department Store
10.2021 - 10.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Wait Staff Member
Beachview Seafoods
01.2019 - 03.2020
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
Education
High School Diploma -
Caloundra State High School
Sunshine Coast, QLD11-2019
Skills
- Outstanding customer service
- Team management
- Meeting employer expectations
- Teamwork and collaboration
- Time management
- Problem-solving abilities
- Multitasking
- Excellent communication
- Organizational skills
- High computer literacy
Languages
English
Native or Bilingual
Hebrew
Native or Bilingual
Timeline
Online Section Lead
Harris Farm Markets
08.2022 - Current
Retail Sales Associate
Myers Department Store
10.2021 - 10.2022
Wait Staff Member
Beachview Seafoods
01.2019 - 03.2020
High School Diploma -
Caloundra State High School
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