Noane Anne Papalii
MELBOURNE,VIC
Summary
Customer Service Specialist with hands-on experience in hospitality and food service. Skilled in engaging with customers, managing inquiries and resolving concerns while maintaining a positive service environment. Proven ability to prioritize tasks and collaborate effectively in fast-paced settings. Committed to enhancing customer experiences and supporting team success across diverse industries.
Overview
2
2
Languages
4
4
years of post-secondary education
2
2
years of professional experience
Work History
Fulfillment Associate
Amazon wharehouse
Melbourne, VIC
09.2024 - 10.2025
- Picked customer orders using handheld scanners and warehouse systems
- Packed items in Amazon fulfillment center boxes for shipment
- Followed Amazon safety standards and clean work area practices
- Collaborated with team members to ensure efficient workflow throughout the shift.
- Accepted, processed and quickly filled orders.
- Verified orders for accuracy and completeness, ensuring all necessary components were included.
- Followed safety protocols while operating material handling equipment such as pallet jacks, hand trucks.
Waiter
All Smiles Venue
Docklands, 3008
01.2024 - 09.2025
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Maintained cleanliness in service areas, stations, and dining spaces.
- Communicated order updates between kitchen staff and front-of-house team.
- Supported hospitality team by preparing and organizing side work during opening and closing shifts.
Education
Seminary Class - 5 Years
Church Of Latter Day Saints
01.2023 - 12.2026
Essondon Keilor College
Essendon, VICMount Ridley College
Craigieburn, VICSkills
- Customer service
- Hospitality management
- Team communication
- Conflict resolution
- Stress management
- Public speaking
- Community outreach
- Lesson planning
- Biblical studies
- Theological research
Languages
English
First Language
Samoan
Advanced (C1)
C1
Accomplishments
- Year 5 Scholarship, Awarded a $1,011 scholarship in recognition of academic achievement and potential.
- Academic Scholarship, Received a $500 scholarship prior to attending Essendon Keilor College.
- Year 6 Sports Award, Recognised for sporting participation and achievement.
- Year 6 House Captain, Selected for a student leadership position, demonstrating responsibility, teamwork and leadership.
- Year 6 Sports Captain, Demonstrated leadership, sportsmanship and collaboration while supporting school sporting activities.
- School Sports Involvement, Participated in school sporting activities, developing teamwork, discipline and communication skills.
- Netball Participation, Participated in netball activities, including involvement in a New Zealand netball trip with sporting club, 2019.
Timeline
Fulfillment Associate
Amazon wharehouse
09.2024 - 10.2025
Waiter
All Smiles Venue
01.2024 - 09.2025
Seminary Class - 5 Years
Church Of Latter Day Saints
01.2023 - 12.2026
Essondon Keilor College
Mount Ridley College