- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Playing Sports
- Watching Movies and TV Shows
- Cooking
- Team Sports
NOBIN JOSE
Calderwood,Australia
Summary
Experienced Duty Manager with a proven track record in effectively overseeing daily operations and delivering exceptional customer service. Skilled in managing staff schedules, resolving conflicts, and maintaining high standards of efficiency. Thrives in high-pressure environments, demonstrating strong leadership and problem-solving abilities. Committed to ensuring smooth operations and providing a positive experience for both customers and team members.
Overview
14
14
years of professional experience
Work History
Duty Manager
Silica Restaurant and Bar
11.2018 - Current
- Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
- Trained employees in essential job functions.
- Mentored and supported junior staff members to apply best practices and follow procedures.
- Supervised and coordinated team to provide guidance and support and maximize performance.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
Duty Manager
Jay’s Bar & Brookland Liquor shop
02.2016 - 04.2018
- Ensuring all aspects of sale of liquor act are adhered to at all times, maintain inventories, balance all POS transactions, supervise the delivery of stock and consumables, provide directions to all the pub and liquor shop staffs etc.
Café Manager
Market Kitchen, Skyline Enterprises
01.2015 - 02.2016
- Responsible for recruiting, training, enforcing safety and cleaning standards, setting tasks, maintain inventories, conducting meetings, ensuring high level of customer satisfaction, ensuring high level of food and beverage service etc.
Restaurant Manager
Aorangi Peak Restaurant
11.2010 - 01.2015
- Responsible for ensuring highest standard of food and beverage service, keeping control of food and labour cost, ensuring health & safety also hygiene standards and procedures are maintained, recruiting, training and developing of staffs, dealing and resolving guest complaints, maximising all business opportunities to drive sales etc.
Education
Diploma - Community Services
Australian College of Community Services and Care
City East, Queensland01.2025
Graduate diploma - Tourism Management
AIS St. Helens
01.2010
Bachelors - Hotel Management
Bharathiar University
01.2007
Skills
- Energetic
- Engaging Personality
- Excellent Communicator
- Passion
- Customer service focus
- Time management
- New employee training
- Team supervision
Personal Information
Date of Birth: 01/14/87
Interests
Timeline
Duty Manager
Silica Restaurant and Bar
11.2018 - Current
Duty Manager
Jay’s Bar & Brookland Liquor shop
02.2016 - 04.2018
Café Manager
Market Kitchen, Skyline Enterprises
01.2015 - 02.2016
Restaurant Manager
Aorangi Peak Restaurant
11.2010 - 01.2015
Graduate diploma - Tourism Management
AIS St. Helens
Bachelors - Hotel Management
Bharathiar University
Diploma - Community Services
Australian College of Community Services and Care
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