Noel Kirby
Redbank
Summary
As a considered professional in the Insurance Building industry, brings valuable experience in cost estimation and budget management. Known for strong focus on team collaboration and delivering results, adaptable to changing project needs. Proficient in report writing, client negotiations, and risk management, dependable and results-driven.
Overview
40
40
years of professional experience
1
1
Certification
Work History
State Operations Manager
Nexus Project Group
07.2022 - Current
- Leading operations with the required strategy to meet KPI and SLA requirements
- Directed cross-functional teams to implement process improvements, increasing efficiency and reducing submission times
- Managed compliance initiatives ensuring adherence to state regulations and organizational policies.
- Escalation point for clients
- Meetings with clients, including attendance to Industry functions
- Training and upskilling of new and existing Estimators and Supervisors
State Manager
Townsend Building Services
09.2021 - 06.2022
- Led a team of Estimators and Supervisors across Qld ( Team of 5 Estimators and 7 Supervisors )
- Managed client expectations whilst meeting implemented budgets
- Mentored and trained new Estimators and Supervisors, fostering leadership skills and promoting best practices.
- Undertook regular staff meetings to identify areas for improvement and implement effective solutions.
- Point of escalation for clients
Technical Specialist
Endata
10.2020 - 09.2021
- Analyzed provided scopes of works and site inspection reports and provided relevant recommendations to Insurer clients
- Collaborated with cross-functional teams to implement new technologies and streamline processes.
- Conducted regular system audits to ensure compliance with industry standards and protocols.
Team Leader / Building Validator / Supplier Operations Manager
Crawford Loss Adjusting
07.2017 - 07.2020
- Review of supplied quotes, reports and tenders
- Monthly Management meetings with State and National Insurers
- Implementation of validations and reports of non-panel builder quotes and reports for rural claims (IAG)
- Lead team of 5 building validators and 2 Admin staff, providing technical support.
- Regular meetings with Builders surrounding capacity, KPI’s and identifying potential improvements
Senior Estimator
Johns Lyng Group
01.2015 - 06.2017
- Site inspections, preparing scopes of works for repairs. (Including TC Marcia and TC Debbie)
- Estimating and tender submissions, including total and large loss claims. (Domestic and Commercial) This also included the co-ordination of site attendances with relevant trades for tender purposes.
- Multi-million-dollar tender submissions for TC Debbie claims (Hamilton Island)
- Establish relationships with relevant Loss Adjusters (Crawford and Cunningham Lindsay)
- Interstate travel for Sydney Hail Storm (2016)
Estimator / Supervisor
Integra Building Services
11.2013 - 01.2015
- Site inspections, preparing scopes of works for repairs. (Including Brisbane Hail storm carrying out roof inspections and reports)
- Co-ordination of trades and services
- Large and Total Loss claim tender submission (Suncorp claims)
- On-site carpentry, working with allocated trades
Estimator/Nth Qld Manager
Qld All Trades
02.2011 - 04.2013
- Site inspections, preparing scopes of works for repairs (Including Brisbane Floods, TC Yasi and Bundaberg Floods)
- Co-ordination of trades and services
- Estimating and tender submissions, including total and large loss claims
- Project Management
- Trouble shooting
- Customer Service
- Overall operation and co-ordination of Nth Qld (Townsville) branch, including staff and contractors
Estimator/Major Construction Manager
Pattersons Insurerbuild
01.2009 - 01.2010
- Site inspections, preparing scopes of works for repairs
- Co-ordination of trades and services
- Estimating and tender submissions (Large Loss)
- Project Management
Project Manager
Unique Building Services
01.2007 - 01.2009
- Overall supervision of project management team
- Site inspections and assessments for Insurance claims
- Writing of Scopes of Works
- Co-ordination of trades and services
- Trouble shooting
Proprietor
Asset Property Maintenance
01.2000 - 01.2007
- Insurance Recovery and general maintenance and repairs to private homes and investment properties.
- Co-ordination of appropriate trades and services for repairs
- Site inspections, reports given, quotations completed, arrangement of contracts and signing of Satisfaction Certificates
- Interaction and support for Real Estate Agents, Property Managers, Insurance assessors and Loss adjusters
- Major and minor repairs to Cyclone Larry affected properties in Far North Qld, working in conjunction with Bovis Lend Lease, Suncorp, CGU and Qld All Trades. These repairs varied from re-glazing and repainting to complete roof upgrades and repairs, complying with engineer’s details and drawings. Co-ordination with other trades, Council Engineers, BSA and OHS inspectors and representatives
- Assessing damage and providing scopes of work for Suncorp and CGU insurance, interacting with home owners
- Determining fair and reasonable quotations from builders and repairers for the CGU Support Team
Carpenter/painter/ workflow Co-Ordinator
Qld All Trades
01.1997 - 01.2000
- Inspections and reports written on claims made through insurance companies, providing scopes of work for both tradesman and assessors, interacting with insured
- Rental property maintenance, interacting with Property Managers, tenants and landlords.
- Work completed ranging from flyscreen repairs to full renovations.
Proprietor
Gold Town Framing
01.1993 - 01.1997
- Framing, presentation and preservation of all types of artwork, photography and needlecraft
- Serving of public and corporate clients
- Manufacture of picture frames, including all glass and matt cutting
Woodmans Mitre 10 (Mackay)
01.1990 - 01.1993
- Manufacture and installation of flyscreens, shower screens and wardrobe doors to domestic properties
- Installation of shower screens to Hayman Island staff quarters
- Cutting of glass for window manufacturing production line
- Reglazing of domestic and commercial windows and doors
- Estimating and materials costing
Gympie Glazing Works
01.1986 - 01.1990
- Serving of customers
- Cutting and machinery of glass
- Reglazing of domestic windows and doors
Education
Associate Diploma - Business Management
Gympie TAFE
Skills
- Teamwork and collaboration
- People management
- Staff training
- Client support
- Complaint resolution
- Relationship building
- Report Writing
Accomplishments
- Achieved #1 Supplier position with national client by completing allocations with accuracy and efficiency. ( Recent CAT Event )
- Obtained position on State based client preferred supplier list
Certification
Associate Diploma Business Management
Language
English
Interests
- Team Sports
Timeline
State Operations Manager
Nexus Project Group
07.2022 - Current
State Manager
Townsend Building Services
09.2021 - 06.2022
Technical Specialist
Endata
10.2020 - 09.2021
Team Leader / Building Validator / Supplier Operations Manager
Crawford Loss Adjusting
07.2017 - 07.2020
Senior Estimator
Johns Lyng Group
01.2015 - 06.2017
Estimator / Supervisor
Integra Building Services
11.2013 - 01.2015
Estimator/Nth Qld Manager
Qld All Trades
02.2011 - 04.2013
Estimator/Major Construction Manager
Pattersons Insurerbuild
01.2009 - 01.2010
Project Manager
Unique Building Services
01.2007 - 01.2009
Proprietor
Asset Property Maintenance
01.2000 - 01.2007
Carpenter/painter/ workflow Co-Ordinator
Qld All Trades
01.1997 - 01.2000
Proprietor
Gold Town Framing
01.1993 - 01.1997
Woodmans Mitre 10 (Mackay)
01.1990 - 01.1993
Gympie Glazing Works
01.1986 - 01.1990
Associate Diploma - Business Management
Gympie TAFE
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