Noel Thomas
Lyndhurst
Summary
Dynamic Receptionist with a proven track record at The Swim Factory, excelling in client interaction and efficient data input. Demonstrated expertise in prioritizing tasks and managing transactions, leading to increased customer satisfaction. Skilled in office administration and resolving customer concerns, significantly enhancing team productivity and operational efficiency. Currently looking to transition into new fields where these transferable skills can contribute to team success and overall efficiency.
Overview
1
1
year of professional experience
Work History
Receptionist
The Swim Factory
06.2024 - Current
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash and online transactions and maintained sales and payments records accurately.
- Maintained visitor log for entering for security purposes.
- Increased customer satisfaction by warmly greeting customers and promptly addressing their needs.
- Resolved customer problems and complaints.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Handled general cleaning duties
Education
Bachelor of Politics, Philosophy And Economics - Economics
Monash University
Clayton, VIC01-2027
Nossal High School
Berwick, VIC11-2023
Skills
- Prioritization and Time Management
- Phone etiquette
- Proficient in PC Operations
- Transaction Management
- Proficient in Resolving Customer Concerns
- Efficient Data Input
- Client Interaction Expertise
- Office administration
Languages
English
Native or Bilingual
Malayalam
Native or Bilingual
Timeline
Receptionist
The Swim Factory
06.2024 - Current
Bachelor of Politics, Philosophy And Economics - Economics
Monash University
Nossal High School
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