Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Technology Team Member
officeworks elizabeth street
Melbourne, Victoria
11.2011 - Current
Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Answered phone calls regarding inquiries about products or services.
Adhered to safety guidelines while operating machinery or stocking shelves.
Collaborated with team members to maximize productivity and efficiency.
Greeted customers upon entering the store with friendly demeanor.
Resolved customer issues promptly in a professional manner.
Collaborated with team members to achieve daily goals.
Operated cash registers to process payments from customers.
Provided customer service support to ensure satisfaction.
Participated in training sessions for new employees when needed.
Maintained a clean and organized work area throughout shift.
Received, processed, and stocked merchandise in accordance with store policies.
Technology Sales Associate
Harris technology
Hawthorn East, Victoria
11.2009 - 11.2011
Demonstrated product features and benefits to potential customers in order to generate sales.
Performed regular maintenance on equipment used by customers such as computers, printers.
Responded promptly to inquiries from customers via email or phone regarding their orders or concerns about our technology solutions.
Conducted market research to identify customer needs and preferences for technology products.
Educated customers on current trends in the industry related to technological advancements.
Resolved customer complaints regarding technology products in a timely manner.
Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
Education
Advanced Diploma of Computer Systems - Network And System Administration
Swinburne University
Hawthorn, VIC
05-2005
Skills
Customer Service
Technical Support
Computer Skills
Product Knowledge
Safety understanding
Continuous Development
Sales and Marketing
Languages
French
Professional
English
Professional
Accomplishments
AWARDED TEAM MEMBER OF THE MONTHS AND AREA TEAM MEMBER IN VICTORIA
Certification
CCNA CERTIFICATION 2005
References
Geordie McGowan
Store Business Manager
Timeline
Technology Team Member
officeworks elizabeth street
11.2011 - Current
Technology Sales Associate
Harris technology
11.2009 - 11.2011
Advanced Diploma of Computer Systems - Network And System Administration
Swinburne University
CCNA CERTIFICATION 2005
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