Noelene Venning

• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Greet and interact with patients to provide information, answer questions and assist with appointment scheduling.
• Greeting of visitors and initiated triage processes for patients streamline flow.
• Managing Online Medicare. Workcover and TAC Online accounts.
• Doctor's Outside Accounting
• Supervising Online Booking System
• Allocating Incoming Correspondence
• Managing Transferring of Patient's Clinical Files to other Practices & other Medical facilities
• Helping patients complete necessary medical forms and documentation.
• Verify information for patients with respect to personal boundaries when asking for important details.
• Confidentiality Responsibilities
• Field concerns surrounding patients and care, liaising between physicians, patients, and insurance companies.
• Updating Practice, Doctors, Specialists and Patients
• Organising of Rosters, reports for Office and Patient needs.
• Typing of Medical reports and managing invoices of payment from Solicitors, Lawyers, Work cover and TAC in patient's file for Doctors' to complete.
• Coordinating referrals through insurance and other medical specialists and documented details in patient charts.
• Performing various administrative tasks by filing, copying, emailing and faxing documents.
• Schedule patient appointments in respective Specialists calendars and followed up with reminder SMS messages & phone calls.
• Notify manager of incidents and potential incidents relating to patients and staff for swift action.
• Complete patient referrals to other medical specialists.
• Support office staff and operational requirements with administrative tasks.
• Place new supply orders, managed inventory and restocked clerical spaces.

• Provided service and sales to walk-in customers.
• Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
• Monitored inventory of postage stamps and made orders to replenish.
• Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
• Used computer systems to track packages and update client information.
• Added accurate data entry into computer system to complete transactions.
• Skilled at working independently and collaboratively in a team environment.

• Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
• Checked patient insurance, demographic, and health history to keep information current.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Helped patients complete necessary medical forms and documentation.
• Managed multi-line phone system and pleasantly greeted patients.
• Transcribed phone messages and relayed to appropriate personnel.
• Supported office staff and operational requirements with administrative tasks.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Responsibility in ordering and supplying school uniforms for Broadford Secondary College.

Computer data entry and ordering.

Customer greeting, advice, supply, invoicing and payment transactions.

Storage and organising of products.

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked effectively in fast-paced environments.

• Greeted visitors and initiated triage processes for streamline patient flow.
• Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Managed multi-line phone system and pleasantly greeted patients.
• Helped patients complete necessary medical forms and documentation.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
• Transcribed phone messages and relayed to appropriate personnel.
• Supported office staff and operational requirements with administrative tasks.
• Performed various administrative tasks by filing, copying and faxing documents.