Noeline Koutsouvelis
Myrtle Mountain
Summary
Dynamic professional with a proven track record at Hammond Care and Woolworths Supermarket, enhancing customer satisfaction and team efficiency. Skilled in customer service and reducing waste, demonstrated patience, empathy, and reliability. Achieved significant improvements in operational workflows and customer assistance, showcasing a commitment to excellence and a results-driven approach.
Overview
29
29
years of professional experience
Work History
Home Care Provider
Hammond Care
01.2021 - 01.2023
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Produce Manager
Woolworths Supermarket
08.1993 - 10.2022
- Trained and supervised produce staff for optimal performance and adherence to company policies.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
Timeline
Home Care Provider
Hammond Care
01.2021 - 01.2023
Produce Manager
Woolworths Supermarket
08.1993 - 10.2022
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