NOELLA BONJOUR

• Developed strong working relationships with colleagues, contributing to a positive work environment.
• Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
• Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
• Aided colleagues, managers, and customers through regular communication and assistance.
• Drafted and distributed invoices for outstanding payments.
• Maintained high levels of organization within the office space through regular supply inventory checks and proactive restocking efforts.
• Contributed to office safety by enforcing workplace policies and following emergency procedures as needed.
• Delivered quality results under pressure by prioritizing tasks effectively during high-stress situations or tight deadlines.
• Created, prepared, and delivered reports to various departments.
• Managed complex scheduling tasks, ensuring that deadlines were met consistently.
• Assisted in the development of policy manuals and procedures, contributing to increased organizational clarity and effectiveness.
• Managed team petty cash, purchase orders and account transactions.
• Facilitated effective communication between departments by acting as a liaison between management teams on critical projects or initiatives.
• Maintained personnel records and updated internal databases to support document management.
• Trained and supervised employees on office policies and procedures.
• Proofread and edited documents for accuracy and grammar.
• Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
• Volunteered to help with special projects of varying degrees of complexity.

1. Provide effective Records Managemnt service to the region by undertaking

- Mail & Courier Services

- File Services

- Non File Records

- Promotion of Record keeping principles

- Admin Responsibilities

2. Participate in upcoming Projects

- RIMS & BCS

3. Manage a secure work environment complying with corporate policies.