Noelle Li

• Managing the operational delivery of Facilities Services on campus
• Monitoring asset condition and informing future asset replacement projects
• Supporting maintenance and capital projects by resolving operational issues
• Responsible for ensuring on-campus Facilities Services are delivered safely, efficiently, effectively and aligned with stakeholder's needs
• Apply due diligence to contracted services through auditing service providers, attesting to quality and quantity prior to authorizing payments
• Proactively monitor the condition of all campus assets and provide feedback to the Manager: Asset Renewal to inform future programs and projects
• Manage minor projects to enable their smooth progress and transition into operation.
• Improved facility efficiency by implementing preventive maintenance programs and coordinating with vendors for timely repairs.
• Built relationships with vendors and contractors to support timely and cost-effective services.
• Developed and oversaw budgets for facilities and worked within cost restraints.

• Project Delivery
• Manage a portfolio of projects for government schools (road work, roof replacement, A/C plant replacement, officer refurbishment, state-wise interactive water feature compliance project, etc)
• Manage external subcontractors and responsible for safety, cost, planning, reporting, putting together claims, delivery to program and management of all subcontractors, suppliers and consultants
• Meeting with stakeholder to update project status.

• Proactively develop and manage the relationship with the occupier and client to ensure service delivery expectations are exceeded to facilitate works.
• Schedule and manage building preventative maintenance programs

• Manage engineering and building maintenance contracts including mechanical, electrical, hydraulic, security and fire contracts.

• Monitor contractor performance against key indicators and provide regular reports on contract and performance status.

• Assist in the review of engineering services contracts and provide recommendations for improvement.

• Prepare, manage and report on budget and expenditure for repairs and maintenance and capital works projects or facilities related issues

• Work with Property Manager & Leasing Executive to define and understand timelines to manage and report on the delivery of capital works projects ensuring all costs are in line with the budget.

• Managing a portfolio of strata buildings consisting of both commercial and residential units, and/or sectioned strata
• Scheduling, preparing, attending and recording Minutes for Strata Council meetings
• Budget preparation, analyze forecasts and expenses, including the contingency fund; assist accounting department with the preparation of monthly financial statements and monthly operational reports, accounts payable and other strata accounting functions
• Corresponding with key stakeholders such as owners, contractors, and other 3rd parties
• Managing Committee issues, including calling of Committee Meetings.

• Assist Project Manager for delivery of office relocation to a new agile based office environment for BHP Billiton Limited (Adelaide)
• Activities include planning, management and execution programs of works to meet with workplace solution needs
• Monitor and Supervise the work carried out vendors
• Coordination with stakeholders and stream leads for smooth relocation.

• Leading a team to manage both hard (building facilities maintenance) and soft service (office administration, mailing room, event support) for ANZ Banking Hong Kong Portfolio (100K sq.ft with 500 staff)
• Contract and vendor management by monitoring their work performance and KPI
• Overseeing building projects, renovations or refurbishments
• Helping businesses to relocate to new offices and to make decisions about leasing
• Bring initiatives for cost saving and environmental protection
• Budget preparation and monitor onsite financial status.

• Leading a team to look after 20 storey office building and 50 branches (500K sq.ft with 4000 staff)
• Work with key stakeholder to drive branch relocation and space management
• Work with Engineering team to carry out life-cycle replacement project
• Take care of the office administration and soft service (Catering, car booking, travel management, shuttle bus service)
• Bring initiatives for cost saving and environmental protection
• Budget preparation and monitor financial status.

• Site in-charge for the Hong Kong portfolio and oversee China portfolio by providing full facilities management service to British Telecom
• Prepare and ensure timely delivery of fixed and ad hoc reports, ensure regional consistency in data submission and filing procedure
• Project co-ordination of site upgrades, refurbishments, internal and external relocation
• Assist with other FM-related activities required and directed by Account Lead, Asia Lead in SG.

• Look after facilities of 70 branches (fast food shops/bakery) and 10 storey office building
• Project management and supervising and coordinating work with contractor
• Planning best allocation and utilization of space of premises
• Lease management, rent collection from subtenant
• Budget preparation.

• Portfolio Management including 7 luxurious residential estate and 2 A-grade office building
• Lead a team to ensure daily operation of the building meet the requirement of both client and company policy
• Cooperate with the project team in large scale renovation work of managed building
• Present proposal to senior management as well as our clients in helping company business development
• Liaise with tenant on lease matter to help owner execute the best tenant mix for the building
• Prepare budget proposal to clients.