Noemi Bull

Managed the process for the training of IT students around Australia and New Zealand, responsible for the smooth running of online classes and communication between sales and customers.

• Responsible for procuring and reporting of training material and scheduling classes and trainers for of industry partners and customers.
• Improving processes and enabling sales to have smooth operations behind the scenes.
• Proficient in CRM ( Salesforce) and Google suite and regular teams meetings with staff and trainers.
• Managed vendor relationships, negotiating contracts for better pricing and service quality.
• Improved customer satisfaction, addressing client concerns promptly and professionally.

• Coordinate and assist in video shoots and producer on site, managing a smooth running shoot.
• Achieved cooperative and positive communications with clients which fostered and led to many successful video production projects.
• Oversaw adherence to project timelines and budget constraints.
• Monitored and coordinated all facets of film production, including budget management, venue selection, hired and managed all production crew.
• Coordinated production schedules, editing, printing and duplication processes.
• Cultivated project funding through presentations to investors and project stakeholders.
• Supervised and worked closely with writers, directors, managers and technical crews throughout production process.

• Temporary role in the STEPtember fundraising client services learning the different fundraising platforms solving online enquires and providing feedback to management.

• Achieved cooperative and positive communications with clients which fostered and led to many successful projects.
• Created, guided and executed projects through sales, staff and design management to point of completion.

• Upheld strict quality control policies and procedures during customer interactions.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Documented conversations with customers to track requests, problems and solutions.
• Trained staff to migrate services across Europe and India including writing procedures and training new recruits.