Noemi Radu Netoiu
Adelaide,SA
Summary
Being passionate about design and drive of solving problems, I have completed my studies in Civil Construction Design. With a strong foundation in Civil Engineering, I look forward to apply my knowledge in the field in the future and, contribute meaningfully to projects.
Recognising the evolving nature of the industry, I remain committed to continuous learning and professional development. I am keen to collaborate, within other career fields, enhancing my abilities.
Providing support for clients / patients and having the knowledge to assist based on customer focused service staff, visitors, patients and clients. A continuous role of administration responding effectively to general front line enquiries, adhering to policies and procedures as per individual department expectations.
I have had the possibility of living in multiple countries, thus diverse culture background and multilingual abilities.
Overview
2
2
years of professional experience
Work History
Sales Assistant
Coles Supermarket
11.2023 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Intergrated face to face supervisor within the registers (self seriving and main cash registers)
- Ensuring compliance with company policies regarding customer service and cash handling
- Recognised multiple times for my continuous focus on customer satisfaction
- knowledge of policies and procedures for the company.
- Basic understanding of defusing situation re: consumer concerns.
- Break time coordination for other staff.
Teacher's Assistant
Le Wagon Melbourne
01.2024 - 12.2024
- Supporting teachers at a Web Developing Bootcamp directed to career-changers
- Addressing and managing student inquiries and helping them troubleshoot issues raised.
- 1:1 student leardership / mentorship
- Supporting student age rangers from 18 years old up to late 40's.
- Assisting students with their full-stack coding for individual and group projects.
Waitress
The Black Prince Pub & Grill
04.2023 - 09.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained calmness and poised when dealing with difficult situations.
- Used cash registers and EFT machines for transactions.
- Supported teamwork atmosphere among staff members through clear communication and collaboration.
- Kept service areas stocked to increase efficiency while working tables.
- Aware of laws of servicing alchol to adults only, requesting ID otherwise.
- Attending Barrista and Bartending when required or requested.
- Catering spontanious weddings and or planned birthdays.
- Ability to memorise the complete menu, icluding changes to the daily specials.
Education
Advanced Diploma in Civil Construction Design -
International College of Melbourne
Melbourne, VIC01-2025
Web Developing Bootcamp -
Le Wagon Melbourne
Melbourne09-2023
High School Diploma -
IES Goya
Zaragoza, Spain06-2022
Skills
- Communication Skills
- Organizational Skills
- Observant to detail
- Problem Solving
- Multitasking
- Customer Service
- Self discipline
- Career focused
- Independent
- Team collaborator
- Fast learner
- Energetic and enthusiastic
Languages
Spanish
Native or Bilingual
English
Professional Working
Romanian
Native or Bilingual
Timeline
Teacher's Assistant
Le Wagon Melbourne
01.2024 - 12.2024
Sales Assistant
Coles Supermarket
11.2023 - Current
Waitress
The Black Prince Pub & Grill
04.2023 - 09.2023
Advanced Diploma in Civil Construction Design -
International College of Melbourne
Web Developing Bootcamp -
Le Wagon Melbourne
High School Diploma -
IES Goya
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