Summary
Overview
Work History
Education
Skills
Affiliations
Interest and Hobbies
Referees
References
Timeline
AccountManager
Nofovaleane  Mapusua

Nofovaleane Mapusua

Disability Advisor
Canberra ,ACT

Summary

I aspire to advocate for social justice and inclusion of the marginalised and vulnerable diverse population in Australia. Dedicated and passionate worker for human rights cause, and ultimately in upholding equality of men and women principle. Strong work ethnics, accessible and takes pride in achieving outcomes and customer satisfaction. I cherish and embrace new challenges, adaptable to complex systems for they are opportunities to continually learn and grow, personally and professionally. I am committed to be of service for the betterment of the wider society and contributing to achieve the strategic goals and business aspirations of the establishment I worked for

Overview

22
22
years of professional experience
10
10
years of post-secondary education

Work History

Image Reviewer

Acusensus Australia
PHILLIP, Australian Capital Territory
03.2020 - Current

Specific duties and responsibilities in the Role, and general duties and responsibilities as a part of the team

  • Performing tasks associated with review and pre-verification of images.
  • Follow all reasonable and lawful directions of the Company
  • Comply with the Company’s policies and procedures
  • Reporting of any criminal activities from the images to the team managers or supervisors
  • Use best endeavours to promote and protect the interests of the Company
  • Act ethically, kindly, respectfully, and legally to every fellow employees, the Company’s customers and suppliers, and any other persons encountered in the course of employment including members of the public
  • Responsible for the good care of work resources and electronic devices

Diversity and Inclusion Coordinator

Transport Canberra and City Services
Dickson, Australian Capital Territory
05.2022 - 12.2022

The Inclusion Coordinator's integral role is supporting Transport Canberra and City Services (TCCS) to become a diverse and inclusive workforce. To effectively develop and translate strategies that can be implemented within TCCS business areas.

  • Undertake research, coordinate events, write promotional and strategic materials, and engage with a range of stakeholders.
  • Utilise the transferrable skills and become an asset to
    the other teams in People and Capability Branch
  • Interact with our senior executives, internal stakeholders, industry, and education settings to help support the promotion of TCCS as an employer of choice.
  • Provide secretariat duties for TCCS Diversity and Inclusion (D&I) Committee tri-monthly meeting.
  • Prepare the Agenda and Minutes of the Committee meeting
  • Prepare the Monthly Calendar of D&I events and share with the Executive Sponsors
  • Prepare draft All-Staff Email/Message for the celebrated Day of Significance on monthly basis and events scheduled
  • Collaborate with ACT and Districts NAIDOC Committee on sponsorship for the NAIDOC Ball
  • Coordinate with the Business Units the TCCS Reconciliation Action Plan (RAP) Report 2021-2022 and communicate with Reconciliation Australia (RA) for assistance required
  • Provide secretariat support for the new Stretch RAP Working Group and follow up with the Business Units (BUs) that have deliverables for the stretch RAP and flag any delays
  • Collaborate with the Senior Cultural Advisor and People and Capability (P&C) team in coordination of TCCS Staff activities for the NAIDOC Week event
  • Coordinate the Speakers and provide support to P&C team for the organisation of TCCS Cultural and Linguistic Diversity (CaLD) Manager and Senior Staff Forum 2022
  • Develop a yearly visual calendar for 2023 to be live on TCCS Corporate Intranet, and provide high quality Corporate Planners and Comms events to Manager
  • Provide weekly updates of Diversity and Inclusion events and advise the team board on quality activities for the staff ● Support the Senior D&I Advisor on Diversity events in collaboration with its partner Directorate
  • Participate in TCCS Light Rail Disability Access assessment and provide constructive feedback

Project and Policy Officer

Federation of Ethnic Communities’ Council of Australia, FECCA
Deakin, Australian Capital Territory
10.2020 - 04.2022

Coordination and Management of the NDIS’s Outreach Pilot Program National Community Connector Program (NCCP) for People with Disabilities in Cultural and Linguistic Diversity (CaLD) Community

  • Advise, Participate and Support FECCA’s Multicultural Strategic Planning, Policies, and Advocacy development actions.
  • Provide ongoing project support for the NCCP Stakeholders including any necessary duties
  • Provide ongoing technical and admin support for the Community Connectors (CCs) including any necessary day-to-day problem-solving
  • Conducting and facilitating the Community of Practice (CoP)
    Meeting for CCs and the interested external partners
  • Support policy development, research, and analysis on issues impacting people from CaLD background
  • Support routine and regular advocacy consultation between
    FECCA and external partners
  • Coordinate data collection with the stakeholders and support the Evaluator for the Evaluation Report
  • Represent FECCA on Disability Royal Commission (DRC)
    Reference Group on the progress of submissions
  • Represent FECCA on the Speak My Language (SML)
    Advisory Group
  • Commit to any ad-hoc meetings delegated to

Program Manager - Samoa Disability Program (SDP)

Australian High Commission, Samoa
Apia, Samoa
01.2015 - 12.2016

Management and monitoring of the SDP in collaboration with the host government to achieve the main goal of the bilateral cooperation of Samoa and Australian governments.

  • Undertake ongoing collaboration and monitoring of SDP with
    the host agency (Ministry of Women Community and Social
    Development, MWCSD)
  • Communicate with the host agency on good practice to
    ensure the successful delivery of the Program Actions and
    Outcomes
  • Monitor of funding disbursement timeframe in collaboration
    with the host government Ministry of Finance
  • Provide periodic updates to the Deputy Head of Mission
    (DHOM) and the HC Development team on SDP progress
  • Prepare and present the SDP progress report to the
    Department of Foreign Affairs & Trade (DFAT)
  • Provide technical support and review the SDP guidance to
    mitigate any unexpected issues.
  • Conduct ad hoc meetings with Nuanua O Le Alofa (NOLA)
    National Disability Organisation on ways to improve effective
    engagement in delivering of the Program
  • Represent the DHOM on Community Development
    Committee quarterly meeting

International Roaming Coordinator

Digicel Pacific Telecommunication Ltd.
Apia, Samoa
09.2006 - 12.2014
  • Conduct Inbound Roaming SIM Card testings and report to the technical team to resolve arising users roaming issues
  • Performing administrative duties and Outbound & Inbound Roaming SIM Card inventory audit
  • Provide effective and timely correspondence to roaming partners on telecommunication difficulties that require immediate solutions
  • Support the technical team to fulfil its goal and overall vision of the company through optimising the company's resources
  • Consistent roaming checks to ensure the connectivity for visiting/travel customers is satisfactory
  • Support the Technical team to optimise cost and division
    budget
  • Contribute to community commitment of the company for
    inclusive services and equal opportunities
  • Provide constructive advice to technical team leaders for the
    overall success of the organisation on inclusive approaches
  • Provide customer service support for Inbound Roaming
    customers and other general inquiries for Outbound Roaming
    customers

In-Country Disability Coordinator (Samoa)

New Zealand Inclusion International Inc.
Apia, Samoa
01.2003 - 12.2005
  • Advocating and promoting disability rights-based approach and urge the government to conduct a National Disability Census
  • Promoting nationwide the formulation of the organisation of/for people with disabilities
  • Lobbied government to consider disability inclusive approach in all national strategic and development plans
  • Urging government for a disability desk established
    within a mainstream ministry
  • Facilitating official meeting with government for the recognition of the national disability advocacy organisation, a voice of all people with disabilities.
  • Support the mobilisation of disability individuals to be proactive in raising of disability issues
  • Proactive approach for recognition of human rights and justice for people with disabilities at all levels
  • Representing Samoa in the region and
    international disability conferences

Education

High School Diploma -

CIT Reid, ACT
Reid ACT
02.2021 - 11.2021

High School Diploma -

University of The South Pacific (USP)
Samoa
02.1999 - 11.2007

Skills

  • Strong leadership in self and group disability advocacy
  • Sound knowledge of basic human rights, social justice, and diversity and inclusion causes
  • Effective in collaboration, coordination with stakeholders and diverse communities development projects
  • Competent in development, engagement and implementation of development projects
  • Effective written and verbal communication in English and Samoan languages
  • Adaptable to evolving changes in technology, process, and systems etc
  • Reliable to work autonomously with strong work ethics and rules abiding
  • Strong in policies and projects design, implementation, monitoring & evaluation processes
  • Efficient in governance, administrative and management functions
  • Credible public relation and connection with diverse communities, government, and business sectors partnership
  • Competent in information security, strict compliance of privacy and data rules
  • Efficient work priorities, urgency and time management
  • High consideration of collective team efforts and respect for others
  • Respectful of the Indigenous living culture and Multicultural
    traditions and values

Affiliations

2021 - Current

  • Member - Samoan Advisory Council in the Territory (SACT)
  • Executive Member (Pacific Is, Sydney) PELE Empowerment and Facilitators, Inc.

2013 - 2016

  • Member, Advisory Council - National Human Rights institution [NHRI] (Ombudsman Office) Samoa

1999 - 2016

  • Founding Member / President / Board Member, Nuanua O Le Alofa (NOLA) National Disability Advocacy Organisation, Samoa

2007 - 2010

  • Founding / Executive Committee Member Pacific Disability Forum (PDF), Fiji

Interest and Hobbies

  • Sports, Training & Exercise
  • Visiting friends and taking holidays
  • Reading and watching movies

Referees

  • Mrs Peta Harding
    A/Senior Director. Library ACT
    Transport Canberra and City Services
    Email: peta.harding@act.gov.au
    Mobile: n/a
    Tel: +61 2 6207 1949
  • Mr Greg Bertoldi
    Business Services Manager
    Acusensus Australia
    Email: greg.bertoldi@acusensus.com
    Mobile: 0420 966 899

References

References available upon request.

Timeline

Diversity and Inclusion Coordinator

Transport Canberra and City Services
05.2022 - 12.2022

High School Diploma -

CIT Reid, ACT
02.2021 - 11.2021

Project and Policy Officer

Federation of Ethnic Communities’ Council of Australia, FECCA
10.2020 - 04.2022

Image Reviewer

Acusensus Australia
03.2020 - Current

Program Manager - Samoa Disability Program (SDP)

Australian High Commission, Samoa
01.2015 - 12.2016

International Roaming Coordinator

Digicel Pacific Telecommunication Ltd.
09.2006 - 12.2014

In-Country Disability Coordinator (Samoa)

New Zealand Inclusion International Inc.
01.2003 - 12.2005

High School Diploma -

University of The South Pacific (USP)
02.1999 - 11.2007
Nofovaleane Mapusua Disability Advisor