Nolan Ramage
Melbourne,VIC
Summary
Energetic Sales Consultant offering 7 years experience in solution based sales, client relationship management, and growing profit channels by establishing trust. Possesses superior written and verbal communication skills to understand client needs and present solutions. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Utilizes tailored sales strategies to meet client needs and drive market growth. Knowledge of effective consultative selling techniques and educational market trends.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Education Specialist
Online Courses Australia
04.2023 - Current
- End to end consultation, conduct individual assessments to determine academic and mental health needs of student, course selection, enrolment process, facilitate ongoing student support
- Provided personalized support for students with special needs, enhancing their learning experiences and fostering academic success.
- Provided recommendations for modification, development or improvement of educational programs based on student feedback and industry needs
Education Consultant
Candlefox
07.2020 - 04.2023
- Expedited client consultations and facilitated enrolments for nationally accredited online education providers
- Assisted students with career exploration and future education planning to help achieve academic and career goals.
- Provided personalized customer service to students, parents and guardians regarding academic needs of students through phone calls, email and live video chat.
Sales Manager
Google (My Business Plus)
01.2019 - 06.2020
- Digital business development, advised on media content compliant with Google standards, facilitated upgrades for website and Google listings
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing technical coaching, product training, and performance-based incentives.
Assistant Sales Manager
24x7 Direct
05.2016 - 12.2018
- Managed outbound B2B sales campaigns for Optus telecommunications, Virgin Insurance, Freedom insurance, Fleetcard
- Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Assisted sales team with completing customer transactions and managing issues.
- Conducted regular team meetings to review progress, address challenges, and motivate staff towards achieving goals.
Shop Owner
Skipping Girl Takeaway
02.2014 - 04.2016
- Initial design and build, menu and product development, market analysis, operations manual development and implementation
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
- Hired trained, and supervised a team of employees, fostering a collaborative work environment focused on achieving store goals.
Food Production Manager
Caterpac
01.2013 - 12.2013
- Menu design, developed interstate distribution channels, leading to increased revenue from sales of products in various markets.
- Developed budget plans for the department, effectively managing resources to maximize profitability.
- Established strong relationships with suppliers, negotiating favourable terms for raw materials procurement.
Head Chef
Hospitality Industry
12.2005 - 11.2012
- Hotel Windsor, Melbourne, VIC
- Hotel Maristella, Algajola, France
- Jager und Sammler, Berlin, Germany
- Outback Steakhouse, Berlin, Germany
- Ba Vigo, Maroochydore, QLD
- Mooloolaba Surf Club, Mooloolaba QLD
- Morgan’s Seafood Restaurant, Scarborough, QLD
- Kerry Packer Homestead, Ellerston, NSW
- The Beach Hotel, Melbourne, VIC
- Customs House Hotel, Melbourne, VIC
- Molly Malones Restaurant, Port Arlington, VIC
- The Arab Bar and Café, Lorne, VIC
- Pelicans Landing Restaurant, Williamstown, VIC
- Pavilion Boutique Hotel, Wagga Wagga, NSW
Infantry Machine Gunner
Australian Defense Force
12.2002 - 12.2005
- Active deployment to Solomon Islands, East Timor, Malaysia
- UN peacekeeping operations
- Enhanced team efficiency by providing machine gun support during combat operations.
- Strengthened force protection measures by manning defensive positions and responding swiftly to enemy attacks.
- Increased unit readiness through rigorous equipment maintenance and weapons inspections.
Education
Certificate IV in Professional Writing And Editing - Creative Writing
Training.com.au
Online Study05.2025
Certificate III - Advanced Sales And Customer Service
Online Courses Australia
Online06.2023
High School Diploma -
TAFE
NSWCertificate II - Security Guarding
Neil Spackman Security
NSWSkills
- Verbal and written communication
- Rapport and relationship building
- Positive and upbeat
- Leadership trained
- Sales expertise
- Solution selling
- Client Engagement
- Needs Assessment
- Internal Communications
- Copywriting, proofreading, editing
- Public Speaking
- CRM Software
Accomplishments
Achieved promotion to leadership positions in every industry in which I have operated.
Developed transferrable skills enabling me to transition seamlessly between different positions, companies, and locations around the world.
Achieved KPIs and fulfilled my contractual obligations whilst working remotely in nine different locations over five countries in four timezones.
Created and operated two small businesses in hospitality and retail.
Articles and creative writing content published on US base websites, and made appearances on German TV and Euro industry publications.
Certification
Senior First Aid Certificate
Cert II Security Guarding
White Card (Construction site access)
Working Safely at Heights RIIWHS204D
Working with Children Check VIC
Accredited Lawn Bowls Coach
Black Belt AHG Hapkido
Hobbies
Cooking for friends
Korean martial arts
Active music listener
Guitar playing
Creative writing
Lawn Bowls
Pool/Snooker
AFL
Languages
English
Native or Bilingual
German
Limited Working
Timeline
Education Specialist
Online Courses Australia
04.2023 - Current
Education Consultant
Candlefox
07.2020 - 04.2023
Sales Manager
Google (My Business Plus)
01.2019 - 06.2020
Assistant Sales Manager
24x7 Direct
05.2016 - 12.2018
Shop Owner
Skipping Girl Takeaway
02.2014 - 04.2016
Food Production Manager
Caterpac
01.2013 - 12.2013
Head Chef
Hospitality Industry
12.2005 - 11.2012
Infantry Machine Gunner
Australian Defense Force
12.2002 - 12.2005
Senior First Aid Certificate
Cert II Security Guarding
White Card (Construction site access)
Working Safely at Heights RIIWHS204D
Working with Children Check VIC
Accredited Lawn Bowls Coach
Black Belt AHG Hapkido
Certificate IV in Professional Writing And Editing - Creative Writing
Training.com.au
Certificate III - Advanced Sales And Customer Service
Online Courses Australia
High School Diploma -
TAFE
Certificate II - Security Guarding
Neil Spackman Security
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