NOMAN HUSSAIN
Summary
Hardworking Roofer skilled in understanding work orders and following safety protocols. Helps bring in new business with reliable quality and good customer service skills. Physically strong, active and prepared for long hours, heavy loads and varying conditions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Roof Assistant
Gutters ‘N' More
08.2020 - 08.2023
- Metal roofing construction including, roofs, flashing, wall panels, fascia and soffit
- Excellent skills in installing gutters, downpipes and gutters guard
- Excellent physical stamina, ability to climb a ladder, bend, stoop and work in confined spaces
- Hands-on experience in setting up scaffolding by following preset safety standards to provide safe access to roofs
- First-hand experience in measuring, cutting and shaping materials so that correct shapes and sizes can be obtained
- Able to effectively and safely operate both hand and powered tools to install and repair roofs
- Excellent skills in installing overlapping or partially overlapping layers of materials over roof insulation surfaces to provide increased durability
- Tear down old roofing before the beginning of a roofing project
- Assist in nailing roofing paper and shingles into roofs
- Sweeping and cleaning roofs to prepare them for the application of new roofing materials
- Unloading materials and tools from work trucks, and unrolling roofing as directed
- Working on low-slope or steep-slope roofs sometimes both
- Cleaned gutters and roofs and cleared downpipes and drains
- Removed all type of roofs and gutters and install new one
- Working with harness into the high roofs.
Customer service representative
Bargain Birds
02.2019 - 01.2021
- Prepare, package, and display a variety of meats, including beef, lamb, poultry, and for retailsale, with special attention to quality and appearance
- Work with a variety of knives and other equipment to divide meat into cuts for consumerpurchase
- Assist customers with special requests and take orders in person and by phone to accommodatetheir needs
- Maintain strict worker safety and food safety standards according to industry and regulatoryguidelines to reduce injuries and food-borne illnesses
- Track inventory, shipments, and sales to sustain adequate fresh supply of meat products
- Assists customers effectively by solving customer disputes
- Provides customer additional information or explains services
- Discusses products offered and ensures customer satisfaction
- Handling cash
Customer service representative
Pomona Pizza
02.2018 - 02.2019
- Pick up telephone calls to provide information to the customer regarding Pizza products andservices
- Respond to customers' questions regarding order placement and menu options
- Take and record customers' information into the system
- Take orders for food items such as pizzas, starters, lasagna, and other dishes
- Upsell products by offering information on deals and add-ons
- Keep records of customer interactions, including complaints and suggestions
- Respond to irate or dissatisfied customers in accordance with set protocols
- Check ticketing systems in order to respond to written complaints, suggestions, and informationrequests.
Security Officer
Sydney, Security International Group Pty Ltd
05.2016 - 02.2019
- Working in Residential and commercial buildings
- Foot patrols
- Check internal and external boundaries of building
- Observe and Report
- Customer service
- Computer skills, Microsoft office, Check CCTV Cameras
- Written report
Sales Assistant
Eleven
01.2014 - 01.2016
- Process customers return, answer questions about merchandise and manage exchange
- Provide customer service by greeting and assisting customers, and responding to customerinquiries and complaints
- Initiate and led a product training session for customers to update them about newproducts and their features
- Developed and implemented new and competitive displaypattern that enhanced the sales
- Enhanced the customer's satisfaction by demonstrating a positive approach work andhighly client's cantered attitude
- Developed effective communication channels that ensured timely restocking of merchandise.
Education
Certificate IV in building and construction (Building -
UED college
2020
Graduate diploma of management - undefined
Australian technical and management college (ATMC), Tas college
2017
undefined
2016
Bachelor of business information system - undefined
Kent institute Australia
2013
Diploma of accounting - undefined
AICL college
2012
Skills
- Technical Skills
- Excellent communication, management and verbal skills
- Ability to work in a team and coordinating skills
- Problem solving skills and ability to handle stressful situations
- Strong computer skills
- Honest and punctual
- Excellent numeracy and literacy skills
- Software's - MS Excel, MS PowerPoint, MS Word
Certification
First Aid
RSA
White card.
Timeline
Roof Assistant
Gutters ‘N' More
08.2020 - 08.2023
Customer service representative
Bargain Birds
02.2019 - 01.2021
Customer service representative
Pomona Pizza
02.2018 - 02.2019
Security Officer
Sydney, Security International Group Pty Ltd
05.2016 - 02.2019
Sales Assistant
Eleven
01.2014 - 01.2016
Certificate IV in building and construction (Building -
UED college
Graduate diploma of management - undefined
Australian technical and management college (ATMC), Tas college
undefined
Bachelor of business information system - undefined
Kent institute Australia
Diploma of accounting - undefined
AICL college
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