Noémie Grenier
Caulfield,VIC
Summary
Dynamic and compassionate professional with a diverse background, including impactful roles at the Mental Health Institute of Quebec. Excelled in providing excellent customer service and fostering trust through strong verbal communication. Demonstrated ability to thrive in fast-paced environments, enhancing customer experiences and patient outcomes. Skilled in crisis intervention and efficient workflow management.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Professional Beekepper Assistant
Coastal Nectar
06.2024 - Current
- Assisted in educative bee incursion programs with kids and adults participants
- Participated in the honey production process, including honey pouring, sterilisation of the materials, labelling.
- Collaborated with manager for content creation on social media.
Mental Health Registered Nurse
Mental Heatlh Institute of Quebec
03.2017 - Current
- Assessed patients' physical and mental status by analyzing complaints and symptoms.
- Educated patients and family members about medical conditions and mental health, medications, treatments and preventive measures.
- Advocated for patients'' rights and autonomy in treatment decisions while maintaining a therapeutic alliance that fosters trust and open communication.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
Wait Staff Member
La Cage - Brasserie Sportive
11.2015 - 03.2017
- Greeting and served guest in a friendly and efficient manner, ensuring an enjoyable dining experience.
- Provided excellent customer service in a fast-paced working environment, taking orders and delivering food in a timely manner.
- Prepared and served a nice variety of beverages including cocktails, wines, beers and a variety of coffees, adhering to recipes and presentation standards.
- Contributed to inventory management by monitoring stock levels.
- Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
Summer Camp Instructor
Duberger-Les-Saules Community Centre
06.2012 - 09.2015
- Supported camper emotional well-being by creating safe spaces for open dialogue and offering compassionate guidance when needed.
- Modeled appropriate behavior to help children develop decision making, problem-solving and other essential life skills.
- Provided crisis intervention support during emergencies or critical incidents at the campsite to ensure swift resolution while minimizing harm to individuals involved or affected.
- Expanded camper skillsets with engaging workshops, fostering personal development and confidence building through hands-on experiences.
Education
Bachelor of Science - Psychiatric Nursing
Laval University
Québec, Canada04-2018
Skills
- excellent customer service skills with a friendly and approachable demeanour
- strong communication skills both verbal and written
- Ability to work efficiently in a fast-paced work environment
Timeline
Professional Beekepper Assistant
Coastal Nectar
06.2024 - Current
Mental Health Registered Nurse
Mental Heatlh Institute of Quebec
03.2017 - Current
Wait Staff Member
La Cage - Brasserie Sportive
11.2015 - 03.2017
Summer Camp Instructor
Duberger-Les-Saules Community Centre
06.2012 - 09.2015
Bachelor of Science - Psychiatric Nursing
Laval University
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