Dynamic Barista and Store Manager with a proven track record at Airlink Mongolia, specializing in high-quality espresso drinks and exceptional customer service. Skilled in beverage preparation and retail management, I excel in fast-paced environments, fostering strong customer relationships and leading teams to success. My expertise includes foam art and effective staff training, enhancing the customer experience and operational efficiency.
Barista & Store Manager
2017 - Present
- Expert in coffee preparation, including crafting high-quality espresso-based drinks and creating latte art.
-Skilled in operating professional espresso machines and maintaining optimal coffee brewing techniques.
- Strong leadership and teamwork abilities, having successfully managed a coffee shop for two years, overseeing daily operations and staff performance.
-Committed to excellent customer service, ensuring a warm, welcoming atmosphere and building strong customer relationships.
- Highly efficient in fast-paced environments, consistently delivering quick service while maintaining quality standards.
- Responsible for cleanliness and organization, ensuring all equipment and workspaces are properly sanitized.
-Punctual and reliable, demonstrating strong work ethic and time management skills.
Exceptional customer service
IELTS 6.0
IELTS 6.0