

Dynamic Barista and Store Manager with a proven track record at Airlink Mongolia, specializing in high-quality espresso drinks and exceptional customer service. Skilled in beverage preparation and retail management, I excel in fast-paced environments, fostering strong customer relationships and leading teams to success. My expertise includes foam art and effective staff training, enhancing the customer experience and operational efficiency.
Barista & Store Manager
2017 - Present
- Expert in coffee preparation, including crafting high-quality espresso-based drinks and creating latte art.
-Skilled in operating professional espresso machines and maintaining optimal coffee brewing techniques.
- Strong leadership and teamwork abilities, having successfully managed a coffee shop for two years, overseeing daily operations and staff performance.
-Committed to excellent customer service, ensuring a warm, welcoming atmosphere and building strong customer relationships.
- Highly efficient in fast-paced environments, consistently delivering quick service while maintaining quality standards.
- Responsible for cleanliness and organization, ensuring all equipment and workspaces are properly sanitized.
-Punctual and reliable, demonstrating strong work ethic and time management skills.
Exceptional customer service
New hire training
Retail management
Soft selling
Menu memorization
Employee training
Foam art
Opening and closing duties
Smoothie making
Friendly and outgoing
Beverage preparation
Adaptive and creative
Point of sale operation
IELTS 6.0
IELTS 6.0