Summary
Overview
Work History
Skills
Certification
Timeline
SalesAssociate
Nomin Batgerel

Nomin Batgerel

Barista
Sydney

Summary

Dynamic Barista and Store Manager with a proven track record at Airlink Mongolia, specializing in high-quality espresso drinks and exceptional customer service. Skilled in beverage preparation and retail management, I excel in fast-paced environments, fostering strong customer relationships and leading teams to success. My expertise includes foam art and effective staff training, enhancing the customer experience and operational efficiency.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Barista

GOBI
12.2024 - 03.2025
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Barista

Airlink Mongolia
12.2018 - 11.2024

Barista & Store Manager

2017 - Present

- Expert in coffee preparation, including crafting high-quality espresso-based drinks and creating latte art.

-Skilled in operating professional espresso machines and maintaining optimal coffee brewing techniques.

- Strong leadership and teamwork abilities, having successfully managed a coffee shop for two years, overseeing daily operations and staff performance.

-Committed to excellent customer service, ensuring a warm, welcoming atmosphere and building strong customer relationships.

- Highly efficient in fast-paced environments, consistently delivering quick service while maintaining quality standards.

- Responsible for cleanliness and organization, ensuring all equipment and workspaces are properly sanitized.

-Punctual and reliable, demonstrating strong work ethic and time management skills.

Skills

Exceptional customer service

New hire training

Retail management

Soft selling

Menu memorization

Employee training

Foam art

Opening and closing duties

Smoothie making

Friendly and outgoing

Beverage preparation

Adaptive and creative

Point of sale operation

Certification

IELTS 6.0

Timeline

Barista

GOBI
12.2024 - 03.2025

IELTS 6.0

08-2024

Barista

Airlink Mongolia
12.2018 - 11.2024
Nomin BatgerelBarista